HMRC's CDII plays an integral role in His Majesty's Government's fight against serious and organised crime, supporting investigations totalling hundreds of millions of pounds each year. This requires a specialist network and technology, which the infrastructure team is responsible for supporting.
As FIS grows, so does the need for Infrastructure support. The Lead Technical Engineer role is an amazing opportunity for any experienced, forward thinking and focused individual who has a passion for technology.
Capability, Development, Infrastructure and Innovation (CDII) is committed to providing development and training to all staff through industry recognised training courses such as Access to learning and development tailored to your role including advancement with Cloud.
The Dev Ops Lead Technical Engineer in CDII is a role that is vital to the successful delivery of FIS Infrastructure and Technology. It is an exciting time to join the team, and the role offers varied and challenging work. This includes extensive management responsibilities, managing a quality service and also managing resourcing, finances through project management.
Person specification As one of our Dev Ops Technical Leads, you will be responsible for designing, maintaining and evolving the FIS cloud Infrastructure in line with strategy set by the Principal Technical Lead.
You will provide technical management to the forensic infrastructure team across multiple, providing support and services to colleagues in the wider national FIS estate.
The Dev Ops Technical Lead manages third party provision of infrastructure services and the provision of expertise to develop architectural solutions for infrastructure services throughout the service product life cycle. In this role, you will:
• Oversee programmes and projects.
• Work alongside the Principal Technical Lead to help the CFS Infrastructure team migrate to Dev Ops working processes and practices.
• Work with technical architects and the Principal Technical Lead to translate the architectural designs into operations and support technical architects in operationalising the designs.
You will lead and direct infrastructure specialists' teams in building, managing, supporting and maintaining solutions according to departmental policy.
At a senior level you will be working alongside experienced senior engineers as well as more junior colleagues, and you will be expected to share specialist knowledge and upskill others.
You will work across multiple teams as an engineering specialist defining and refining organisation engineering standards.
You will be required to push a mindset change within the organisation to foster engineering ownership of infrastructure development alongside software engineering activities.
Create capability, through definition of training opportunities, pastoral care, and practice alignment.
Be responsible for ensuring our digital services are adhering to regulator standards and best practice.
Responsible for mentoring and support of engineers and trainee Dev Ops engineers.
Exploiting and enhancing hybrid cloud services. We provide hybrid cloud services that balance on-premise and public cloud to offer true platform independence and optimum price performance.
Protecting and securing our services. We ensure our IT systems remain secure and available, resilient to natural and human-caused disaster.
Developing our people, capability and skills, providing our teams with professional pathways to develop and opportunities to progress within Technology Services.
You will demonstrate, effective verbal and written communication skills as they will be required to discuss and present Management Information (MI) with colleagues of all grades.
Essential Criteria Evidence of Experience working with Dev Ops processes and practices.
• Evidence of Experience working with Gitlab or other CI/CD tools.
• Evidence of Experience with version control systems.
• Extensive experience working with programming languages (eg. Python, TypeScript).
• Experience working with IaC (eg. Terraform).
• You can evidence use lateral thinking to break a problem down into its component parts to identify and diagnose root causes.
• You can troubleshoot and identify problems across different technology capabilities including computing, storage, networking, software, commercial-off-the-shelf software (COTS) and open-source software.
• You can manage the planning of system and acceptance tests, co-ordinating both functional and non-functional specifications.
• You can provide authoritative advice and guidance on test planning.
• You can identify process improvements and contribute to the definition of best practice.
• You can design systems characterised by appropriate levels of risk, impact, and business or technical complexity.
• You can select appropriate design standards, methods, and tools, and ensure they are applied effectively.
• You can review the system designs of others to ensure the selection of appropriate technology, efficient use of resources and integration of multiple systems and technology.
• Experience of leading, supporting, guiding, and providing oversight to Engineers across multi-disciplinary teams in an agile environment.
• Experience of sharing of knowledge and good practice with the wider Engineering community.
Desirable Criteria • Exposure to, or experience working with project management tools (eg. Jira, MS Project).
• Exposure to, or experience with ISO standards 17025 and 27001.
Technical skills We'll assess you against these technical skills during the selection process:
- Technical Presentation - A 20 minute presentation to be based on topics within the Essential Criteria.
BenefitsAlongside your salary of £65,869, HM Revenue and Customs contributes £19,082 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.
We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.
- Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary.
- Family friendly policies.
- Personal support.
- Coaching and development.
To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service
Things you need to knowSelection process detailsThis vacancy is using Success Profiles (opens in a new window) , and will assess your Strengths, Experience and Technical skills.
How to ApplyAs part of the application process, you will be asked to provide the following:
- A name-blind CV including your job history and previous experiences.
- A 750-word Personal Statement to demonstrate the Essential Criteria.
Please evidence any Desirable Criteria where applicable,up to 250 words max. This is not essential for the role but may be considered by the vacancy holder where candidates have the same score at interview.
Further details around what this will entail are listed on the application form.
Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.
SiftIn the event of a large number of applications being received, an initial sift may be held on your Personal Statement.
At full sift your CV and your Personal Statement will be assessed, with the successful candidates being invited to interview.
We may also raise the score required at any stage of the process if we receive a high number of applications.
Interview During the panel interview, you will be assessed on Experience, Strength and Technical Skill based questions. You will also be required to do a 20 minute technical skill presentation which will be based on topics contained within the Essential Criteria. Further details will be provided in advance of interview if you reach that stage.
This is an example of a strengths-based question:-
"It is often said that the customer's needs should come first. To what extent do you agree or disagree with this statement?"
There is no expectation or requirement for you to prepare for the strengths-based questions in advance of the interview, though you may find it helpful to spend some time reflecting on what you enjoy doing and what you do well.
Interviews will take place via video link. Sift and interview dates to be confirmed.
Eligibility Please take extra care to tick the correct boxes in the eligibility sections of your application form. We understand mistakes sometimes happen but if you contact us later than two working days(Monday-Friday) before the vacancy closes, we will not be able to reopen your application for you. If you do make a mistake with your eligibility form, please contact us via: unitybusinessservicesrecruitmentresults@hmrc.gov.uk - Use the subject line to insert appropriate wording for example - 'Please re-open my application -
[insert vacancy ref] & vacancy closing date
[insert date]'. To check that you are eligible to apply for this role, please review the eligibility information before submitting your application .
Reserve List A reserve list may be held for up to 12 months from which further appointments ay be made for the same or similar roles - if this applies to you, we'll let you know via your Civil Service Jobs account.
Merit List After interview, a single merit list will be created, and appointments will be made in strict merit order until the set demand is filled. If successful, you will be informed when we reach your position on the merit list.
Criminal Record Check Applications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.
Hybrid working at HMRCHMRC is an office-based organisation, and colleagues are expected to spend 60% of their working time in the office. Our offices provide opportunity for interaction, collaboration which aids learning and development and a sense of community. Where the role allows it, and where the home environment is suitable, colleagues can work from home for up to 2 days a week, averaged over a calendar month (or a proportionate amount of time for colleagues who work less than full time).
Reasonable Adjustments We want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.
If you need a change to be made so that you can make your application, you should:
Contact the UBS Recruitment team via unitybusinessservicesrecruitmentresults@hmrc.gov.uk as soon as possible before the closing date to discuss your needs.
Complete the "Assistance required" section in the "Additional requirements" page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you're deaf, a Language Service Professional.
Additional Security InformationPlease note in addition to the standard pre-employment checks for appointment into the Civil Service, all candidates must also obtain National Security Vetting at Security Check (SC) clearance level for this vacancy. You will normally need to meet the minimum UK residency period as determined by the level of vetting being undertaken, which for SC is 5 years UK residency prior to your vetting application. If you have any questions about this residency requirement, please speak to the vacancy holder for this post.
Important information for existing HMRC contractual homeworkers: Please note that this role is unsuitable for contractual homeworkers due to the nature and/or requirements of the role.
Terms and Conditions Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process.
HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations (opens in a new window) .
The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.
Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process.
Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations.
Questions relating to an individual application must be emailed as detailed later in this advert.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment.
A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.
New entrants will join on the minimum of the pay band.
Please note that, if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract.
If you experience accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.
For more Information for people applying for, or thinking of applying for, roles at HM Revenue and Customs, please see link: Working for HMRC: information for applicants - GOV.UK .
Feedback will only be provided if you attend an interview or assessment.
SecuritySuccessful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) .
See our vetting charter (opens in a new window) .
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements This job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)
Working for the Civil ServiceThe Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) .
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and InclusionThe Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) .
Apply and further informationThis vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicantsJob contact :
- Name : Andrew Looker
- Email : andrew.looker@hmrc.gov.uk
- Telephone : 07766497919
Recruitment team- Email : unitybusinessservicesrecruitmentresults@hmrc.gov.uk
Further informationAppointment to the Civil Service is governed by the Civil Service Commission's Recruitment Principles. You have the right to complain if you feel there has been a breach of the Recruitment Principles.
In the first instance, you should raise the matter directly via ubsrecruitmentcomplaints@hmrc.gov.uk . Please note that we do not accept complaints or appeals regarding scoring of outcomes of campaigns unless candidates can provide clear evidence that the campaign did not follow the Recruitment Principles.
If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their website.