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Director General, Change Delivery Group

  • Belfast
  • Birmingham
  • Bristol
  • Cardiff
  • Edinburgh
  • Glasgow
  • Leeds
  • Liverpool
  • London
  • Manchester
  • Newcastle-upon-Tyne
  • Nottingham
  • Portsmouth
  • Preston

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  • Flexible working
  • Full-time
  • Job share
  • Closing on: Nov 6 2024
  • £128,000 - £149,999
Key Responsibilities
  • Overall responsibility for delivering HMRCs major change programmes including GMPP and those deemed high profile/risk.
  • Work collaboratively with the DG Enterprise Transformation to design and implement the change needed to deliver the Department's future strategy. This role will ensure that tax policy and operational strategy are translated into effective projects and programmes that deliver HMRC's blueprint.
  • Work with the Director General in Enterprise Transformation Group (ETG) and the Chief Financial Officer (CFO) to ensure the Portfolio has a credible plan to live within its financial allocation.
  • As part of this the Director General will be the Chief Project Delivery Officer and will hold Senior Responsible Owners (SROs) accountable for delivering the key cross-cutting programmes. In addition, they will lead a team that has the correct capabilities and methodologies to deliver to the highest standards of quality and cost effectiveness. They will also build and maintain talent pipelines and ensure an active CPD programme to build capabilities.
  • They will ensure smooth on-boarding of new change initiatives into the departmental portfolio with appropriate controls in place.
  • Act as the guardian for implementation of departmental standards on technology, process and data. Ensuring all change and transformation tackles resilience gaps and focuses on interoperability across HMRC and into the rest of government.
  • Work with the IPA to ensure correct rigour is applied to GMPP projects and programmes through gateways such as business case, reviews and project closure.
  • Ensure a positive working environment for their teams, focusing on wellbeing and ensuring an inclusive work environment. Maximise the benefits of regional and hybrid working.
  • Leadership responsibilities as member of HMRC's Executive Committee engaging in decision making on the department's overall direction and strategy.
  • Provide advice to HMT Ministers and the HMRC Board on the implementation of Government policies.
  • Governance responsibilities as a Commissioner of HMRC.
Person specification

The successful applicant will need to demonstrate relevant experience and effective delivery of the following essential criteria:
  • Experience of leading and operating major portfolios and/or programmes of very high complexity in a Government or public sector context.
  • Experience of working as part of an executive leadership team, impacting the broad accountabilities of the organisational strategy and delivery
  • Proven success through inspirational leadership with a clear track record of delivering outstanding performance as well as extensive experience of people management across large, complex teams - leading across geographically disperse locations and culturally diverse teams.
  • Proven ability of having strong judgement as the job holder will need to deliver a complex and interrelated portfolio as well as react in the face of delivery challenges and competing requirements.
  • Effective and sophisticated influencing skills, with the gravitas and credibility to work in partnership with colleagues, external stakeholders together with the HMRC Board and Ministers, to set strategic direction, to operationalise strategy and to advise on complex project issues.
  • Resilience and experience to successfully manage high profile public and media scrutiny.
Qualification:
  • Relevant qualification in Project Delivery i.e. Major Projects Leadership Academy (MPLA) or APM Chartered Project Professional
  • As a senior Project Delivery leader in the Civil Service, our expectation is for continued professional development once in post. We are looking for the successful candidate to acquire Government Project Delivery Master Practitioner Level accreditation level once in the role, if not already qualified.
Benefits

Alongside your salary of £128,000, HM Revenue and Customs contributes £37,081 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
  • Learning and development tailored to your role
  • An environment with flexible working options
  • A culture encouraging inclusion and diversity
  • A Civil Service pension with an employer contribution of 28.97%
Things you need to know

Selection process details

Application:

To apply for this post, you will need to complete an online application by submitting the following:
  • A CV setting out your career history, with key responsibilities and achievements. Please ensure you have provided reasons for any gaps within the last two years.
  • A Statement of Suitability explaining how you consider your personal skills, qualities and experience provide evidence of your suitability for the role, with reference to the criteria in the person specification.
Your CV and Statement of Suitability should reflect your most relevant and recent skills and experience in relation to the role. Therefore, we recommend that each document is no more than two A4 pages long.

Submitting both documents ensures the panel can fully assess your application against the person specification criteria. Please include your full name in both documents.

Assessments

If shortlisted for interview, you will be asked to take part in a Staff Engagement Exercise (SEE) and an Individual Leadership Assessment (ILA).

Assessments don't result in a pass or fail decision. Rather, they are designed to support the panel's decision making and highlight areas for further exploration at interview.

Full details of the assessment process will be made available to candidates if shortlisted for interview. We will send you a copy of any report for any assessment that you may have undergone as part of the recruitment process (where applicable).

Interview

You will be asked to attend an interview for a more in-depth discussion of your previous experience and professional competence.

We will also ask you to prepare a 5-minute verbal presentation. Details will be issued in advance of your interview.

Interviews are expected to take place on w/c 16 December 2024 and will be held in person at 100 Parliament Street, London (full instructions will be issued prior to interview). Regardless of the outcome, we will notify all candidates as soon as possible once all interviews have concluded.

For further details on the application process, please refer to the candidate information pack.

All Criminal Record Checks applications are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.

Feedback will only be provided if you attend an interview or assessment.

Security
Successful candidates must undergo a criminal record check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window).

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:
  • UK nationals
  • nationals of the Republic of Ireland
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)

Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :
  • Name : Jashim Ahmed
  • Email : scs.resourcing@hmrc.gov.uk
Recruitment team
  • Email : scs.resourcing@hmrc.gov.uk
Further information
Appointment to the Civil Service is governed by the Civil Service Commission's Recruitment Principles. You have the right to complain if you feel a department has breached the requirement of the Recruitment Principles. In the first instance, you should raise the matter directly with the department concerned. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints/

Attachments
Candidate Pack - SCS3 DG Change Delivery Group Opens in new window (pdf, 903kB)

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