Learning and Capability Consultant
Initial 4 month contract
Your primary role will be to work at a strategic level to unlock capability needs and integrate outcome and impact measurement into our corporate culture, driving high performance across 65,000 UK-wide HMRC colleagues and meeting our strategic objectives.
We are looking for a dynamic Learning and Capability Consultant to drive organisational excellence. You will be accountable for delivering innovative and modern strategic capability solutions to address performance gaps, taking a performance consultancy approach. You will work closely with stakeholders to align learning and capability solutions with business goals, leveraging data and analytics to measure and optimise learning outcomes. You will also be proactive in promoting a culture of continuous learning across the department.
We are looking for individuals with: A strong L&D background, a strategic thinker bringing modern thinking to capability solutions.
Your responsibilities include:
Diving deep into the heart of our organisation to uncover performance gaps and learning needs.
Partnering with senior leaders, managers, and employees to gather insights on business challenges, performance issues in capability requirements.
Utilising data analytics to identify capability gaps, craft tailored solutions, drive clear performance metrics and evaluation of solutions early and throughout.
Acting as a trusted advisor to senior leaders, providing strategic guidance on capability and performance improvement initiatives.
Providing subject matter expertise and working collaboratively to identify the requirements for capability solutions which improve performance, build skills, support organisational change and provide a great colleague experience (beyond formal learning, including other upskilling, behavioural and team learning interventions.)
Work with our capability academies, professions and central government to design and deliver learning solutions to address performance gaps, enhance critical workforce skills and help us to achieve our strategic objectives.
Seeking out and using external and internal insights to bring innovation in how HMRC uses learning to improve capabilities and performance and develop communities of practice to share knowledge and build competence across capability functions.
Youare requiredto demonstrate experience of the following within your CV:
Strong experience developing impactful, holistic capability solutions with a strong connection to organisational performance
Experience working at strategic levels across large and complex organisation boundaries to conduct learning, capability and performance needs analysis to drive outcome-focussed capability solutions
Strong consultancy skills with the ability to grasp diverse, competing and complex client needs and find collaborative and modern capability solutions
Proven experience of delivering outcomes through others internal and external, operating successfully in a matrix environment.
Strong analytical and strategic problem-solving skills to aid in forecasting organisation-wide capability needs.
Our Values
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact your designated recruiter to request accommodation.
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