Learning Evaluation Specialist
6 month initial hybrid role working from one of our Regional Centres
Position Overview:
The Learning Evaluation Specialist is responsible for assessing the effectiveness of learning programmes, initiatives, and technologies to ensure they deliver measurable value and align with organisational objectives. Through the use of evaluation frameworks, data analysis, and stakeholder collaboration, the specialist will drive continuous improvement and demonstrate the impact of learning interventions on individual and organisational performance.
Key Responsibilities
Evaluation Strategy
Develop and implement robust evaluation frameworks to assess the effectiveness of learning programmes, courses, and interventions.
Align evaluation strategies with organisational goals, key performance indicators (KPIs), and learner success metrics.
Advocate for evidence-based decision-making in the design and delivery of learning initiatives.
Data Collection and Analysis
Collect qualitative and quantitative data from surveys, focus groups, interviews, learning management systems, and other relevant sources.
Analyse data to measure learning outcomes, learner satisfaction, knowledge retention, skill acquisition, and behavioural change.
Identify trends, strengths, and areas for improvement in learning programmes.
Reporting and Insights
Create clear, actionable reports and dashboards to communicate evaluation findings to stakeholders at all levels.
Present data-driven insights to leadership teams to guide decision-making and resource allocation.
Highlight the return on investment (ROI) and impact of learning programmes on organisational performance.
Collaboration and Stakeholder Engagement
Work closely with instructional designers, trainers, and programme managers to incorporate evaluation findings into programme design and delivery.
Partner with organisational leaders to ensure alignment between evaluation efforts and strategic priorities.
Conduct workshops and briefings to help stakeholders understand evaluation findings and their implications.
Continuous Improvement
Recommend enhancements to learning programmes based on evaluation outcomes and stakeholder feedback.
Stay informed on best practices and emerging trends in learning evaluation and integrate these into HMRCs approach.
Drive innovation by exploring new tools, methodologies, and technologies for learning evaluation.
Compliance and Ethics
Ensure that all evaluation activities comply with ethical standards and relevant data protection regulations (e.g., GDPR).
Promote transparency and fairness in the evaluation process, ensuring that all stakeholders understand the purpose and use of evaluation data.
Person Specification
Essential Qualifications and Experience
Proven experience in evaluating learning programmes or organisational development initiatives.
Strong expertise in designing and implementing evaluation frameworks (e.g., Kirkpatrick Model, Phillips ROI, or similar).
Proficiency in analysing and interpreting data using tools such as Excel, SPSS, Power BI, Tableau, or similar.
Desirable Qualifications and Experience
Experience with learning management systems (LMS) and their data analytics features.
Familiarity with employee performance metrics and organisational development models.
Skills and Attributes
Exceptional analytical and critical thinking skills, with attention to detail and accuracy.
Strong written and verbal communication skills, including the ability to present complex findings in a clear and concise manner.
Project management skills, including the ability to manage multiple evaluation projects simultaneously.
Collaborative mindset with the ability to engage diverse stakeholders and build positive working relationships.
Knowledge
Deep understanding of learning theory, instructional design principles, and adult learning methodologies.
Knowledge of data privacy and ethical considerations in evaluation practices.
Awareness of trends and innovations in learning evaluation, such as learning analytics and impact measurement.
Key Performance Indicators (KPIs)
Timely completion of evaluation reports and actionable recommendations.
Positive feedback from stakeholders on the clarity and usefulness of evaluation outputs.
Demonstrable improvement in programme design and learner outcomes based on evaluation findings.
Increased organisational understanding of the value and impact of learning interventions.
Our Values
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact your designated recruiter to request accommodation.
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