The Portfolio Management (PfM) Delivery Team ensures Programmes are joined up and being delivered in-line with quality standards and resolve any inter and intra-programme issues before they risk impacting the strategic intent of the Portfolio.

The purpose of this role is to lead on ensuring that the Portfolio delivers it's agreed outcomes and objectives as well as being accountable for ensuring the portfolio is delivered to plan and scope.

Responsibilities:

• Lead engagement across 100+ change initiatives, ensuring the Portfolio is delivering to plan and scope to achieve progress against the HMRC level strategic objectives.
• Drive proactive resolution of cross portfolio issues by the creation and leverage of strong functional relationships across the HMRC Stakeholder population.
• Drive critical assessment of and improvement to the delivery environment within which the Change Portfolio operates supporting increasingly efficient delivery.
• Lead engagement across the Change environment to ensure that funding is targeted ensuring Transformational change is prioritised and delivered effectively.
• Build a longer-term view of technical demand requirements for all Change initiatives - working with Chief Digital Information Office (CDIO), Change Delivery Group (CDG), and multiple supplier led Delivery Groups.
• Ownership of the Early Lifecycle PDP contract - put in place to support change initiatives to define and shape their scope/delivery effectively - and driving the identification of opportunities to utilise this contract to improve deliverability of change initiatives linked to.
• Lead across Enterprise Transformation Group to ensure a clear articulation of design standards and expectations for each phase of the lifecycle - improving the definition and design of change prior to initiatives moving into development.
• Lead the application of Government/IPA PDP standards across HMRCs £1bn Change Portfolio.
• Lead the improvement and utilisation of Programme delivery data to enable data driven management of HMRCs Change Portfolio.
• Support the HMRC ambition to effectively categorise, prioritise, support and assure delivery of all levels of Transformation change - driving the necessary cultural changes required to enable this.
• Lead the analytical function for PfM, overseeing the statisticians and operational research analysts who analyse and report on Project, Programme and Portfolio data.
• Drive identification and active use of lessons learned in delivery of large-scale transformation change through engagement with delivery Programmes through all stages of the lifecycle.
• Playing a full role as a member of the Portfolio Management Function Senior Leadership Team, the wider Enterprise Transformation Group and HMRC leadership teams.
• Direct line management of 7 Grade 6s. Overall responsibility of 40+ permanent staff members across a number of regions.

Person specification

We are seeking an experienced leader and manager.

The successful applicant will need to demonstrate relevant experience and effective delivery of the following essential criteria.

Essential Criteria:

• Experience leading and influencing in a large, complex organisation delivering organisational wide transformation.
• Demonstrable ability of leading and managing Portfolio functions across a spectrum of delivery methods and approaches. This should include assessing effectiveness and challenge while balancing organisational needs and capabilities.
• Strong analytical and insight skills able to leverage programme and project data to drive portfolio performance. (Experience of ServiceNow would be an advantage but not essential).
• Proven ability of operating in a high profile, ambiguous and fast paced environment
• Excellent stakeholder management and communication skills, with the ability to influence and challenge senior leaders.
• Experience of leading and managing teams, fostering a culture of collaboration, high performance and continuous improvement
• Ability to build strong networks across different business areas

Desirable qualifications and professional memberships:

• Relevant Qualification in Portfolio Management, e.g. Management of Portfolios (MoP) or recent relevant experience in Portfolio Management.

Benefits

Alongside your salary of £76,000, HM Revenue and Customs contributes £22,017 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

As a Civil Service employee, you'll be entitled to a large range of benefits.

This includes:

• 25 days annual leave on entry, increasing on a sliding scale to 30 days after 5 years' service. This is in addition to your public holidays.
• This will be complemented by one further day paid privilege entitlement to mark the King's Birthday.
• Interest-free loans allowing you to spread the cost of an annual travel season ticket or a new bicycle.
• Flexible working patterns and access to Flexible Working Schemes allowing you to vary your working day as long as you work your total hours.
• A competitive contributory pension scheme that you can enter as soon as you join and where we will make a significant contribution to the cost of your pension. Your contribution comes out of your salary before any tax is taken and will continue to provide valuable benefits for you and your family if you are too ill to continue to work or die before you retire.
• Generous paid maternity and paternity leave which is notably more than the statutory minimum offered by many other employers.
• Use of onsite facilities (where applicable).
• Occupational sick pay.

Things you need to know

Selection process details

Application:

To apply for this post, you will need to complete an online application by submitting the following:

• A CV setting out your career history, with key responsibilities and achievements. Please ensure you have provided reasons for any gaps within the last two years.
• A statement of suitability explaining how you consider your personal skills, qualities and experience provide evidence of your suitability for the role, with reference to the criteria in the person specification.

Shortlist

An application pre-sift will be conducted by the SCS Recruitment Team followed by an in-depth review by the Vacancy Holder and Panel.

The panel will assess and select applicants who demonstrate the best fit with the role by considering the evidence provided against the criteria set out in the Person Specification. Failure to address any or all of these may affect your application. The closing date for applications is 7th April 2025 and a shortlist decision is expected to be made by 25th April 2025. All candidates will be notified of the outcome shortly afterwards.

Assessments:

If shortlisted for interview, you will be asked to take part in a Staff Engagement Exercise (SEE) and an Individual Leadership Assessment (ILA).

Assessments don't result in a pass or fail decision. Rather, they are designed to support the panel's decision making and highlight areas for further exploration at interview.

Full details of the assessment process will be made available to candidates if shortlisted for interview.

Interview:

You will be asked to attend an interview for a more in-depth discussion of your previous experience and professional competence.

We will also ask you to prepare a 5-minute verbal presentation. Details will be issued in advance of your interview.

Interviews are expected to take place week commencing 12th May 2025 and will be held in person at our London Regional Centre (full instructions will be issued prior to interview).

All Criminal Record Checks applications are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.

Feedback will only be provided if you attend an interview or assessment.

This role has a minimum assignment duration of 3 years. An assignment duration is the period of time a Senior Civil Servant is expected to remain in the same post to enable them to deliver on the agreed key business outcomes. The assignment duration also supports your career through building your depth of expertise.

As part of accepting this role you will be agreeing to the expected assignment duration set out above. This will not result in a contractual change to your terms and conditions. Please note this is an expectation only, it is not something which is written into your terms and conditions or indeed which the employing organisation or you are bound by. It will depend on your personal circumstances at a particular time and business needs, for example, would not preclude any absence like family friendly leave. It is nonetheless an important expectation, which is why we ask you to confirm you agree to the assignment duration set out above.

Security
Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) .

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) .

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Sarah Hawes
• Email : scs.resourcing@hmrc.gov.uk

Recruitment team

• Email : scs.resourcing@hmrc.gov.uk

Further information
Appointment to the Civil Service is governed by the Civil Service Commission's Recruitment Principles. You have the right to complain if you feel a department has breached the requirement of the Recruitment Principles. In the first instance, you should raise the matter directly with the department concerned. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints/

Attachments
Deputy Director Portfolio Delivery - Candidate Pack Opens in new window (pdf, 1107kB)