Finance Process Lead

The Finance process team is a key component of the Unity Programme in developing the Finance processes for Department for Transport, HMRC and the MHCLG under a single Shared Services umbrella.

We have an exciting opportunity for a Process Engineer specialist to help deliver a new Enterprise Resource Planning (ERP) solution for the Unity cluster, supporting Department for Transport, HMRC and the Department for Housing and Levelling up Communities.

In this dynamic position you will be responsible for the development of a standard suite of Finance processes from captured functional requirements across the Unity cluster. This involves collaboration with operational teams and a newly established intelligent client function within HMRC, DFT and MHCLG. Ultimately supporting the planning, execution, and management of system changes and improvement initiatives throughout the transition period.

The overarching aim of the Finance workstream is ensuring a smooth transition and minimal disruption to operations during implementation phase.

There will be some travel involved in this role and occasional need to attend conferences, cross-government meetings.

Key Responsibilities

1. Develop, analyse and the implementation of Finance processes in line with best practice and Cabinet Office directives.

2. Project Planning: Develop comprehensive project plans outlining process tasks, timelines, resources, and dependencies for system changes/improvement ideas across the three government departments.

3. Stakeholder Management: Collaborate with deputy transformation leads, key stakeholders and 3rd party suppliers to ensure functional requirements and designed and built in line with Design Board sign off. Leading a community of stakeholders, providing updates, and addressing concerns throughout the transition process.

4. Change Management: Develop and implement change management strategies to facilitate the adoption of new Finance systems. This includes liaising with leads on communication plans, training programs, benefits realisation and innovative support resources.

5. Risk Management: Identify potential risks and issues that may impact the transition process and develop mitigation strategies to minimise disruptions.

6. Quality Assurance: Ensure that system changes and potential enhancements meet quality standards and adhere to government regulations and compliance requirements.

7. Documentation and Reporting: Maintain accurate documentation of project activities, including meeting minutes, progress reports, and lessons learned. Provide regular updates to senior management on project status, risks, and achievements.

8. Continuous Improvement: Identify opportunities for process improvement and optimisation within Finance and Procurement, driving efficiencies and enhancing functionality to meet the evolving needs of departments.

9. Work closely with Change, Data, Tech and Process colleagues within the programme advising on change and data impacts. Supporting seamless embedding and landing of system changes into each department.

10. A strong team player who is a self-starter with the ability to work in a dynamic culture of change, who is adaptable and willing to review priorities to meet the current and future needs of the team.

11. Excellent organisational skills with experience of identifying, facilitating, and delivering events to a wide range of colleagues.

Person specification

Across the two available roles the candidate will possess a strong background in process engineering, this will include working with stakeholders to understand functional requirements, lead discovery workshops to drill down into lower-level details, working with our 3rd part suppliers and tech teams in ensuring the developed processes are fit for purpose and meet requirements. Ideally the candidate will have a background in Finance Processes.

Essential Criteria
• Expert in process development and delivering complex process changes across one or many organisations/departments within an Enterprise Resource Planning tool.
• Experience in working in fast paced challenging project environments and prioritising workload to meet overall strategic objectives.
• Experienced in delivering ERP implementations including requirements capture, working with build and design partners to manage product backlogs and testing & deployment.
• Strong communication skills with a track record of working with and through a wide range of stakeholders to develop strong network to support decision making.
• Being able to translate information by developing and sharing concepts and proposals clearly and succinctly to the wider programme community.

Desirable Criteria
• Experience in end to end finance operations.
• CIMA/ACCA part/fully qualified
• Finance expert in one of the following Finance area's:

• Purchase to Pay
• Record to Report
• Non-Current Assets
• Tax

Behaviours

We'll assess you against these behaviours during the selection process:

• Changing and Improving
• Delivering at Pace
• Communicating and Influencing

Benefits

Alongside your salary of £56,344, HM Revenue and Customs contributes £16,322 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.

We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.

• Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary.
• Family friendly policies.
• Personal support.
• Coaching and development.

To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service .

Things you need to know

Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

How to Apply

As part of the application process, you will be asked to provide the following:

• A name-blind CV listing your relevant job history going back no longer than last 5 roles (where applicable) including any relevant qualifications.
• A 750-word personal statement. Demonstrating how you meet the essential criteria, your suitability, and what you could bring to the role. Please remember to give strong examples of what you have achieved in the past to demonstrate your suitability, showing what you did it and the impact it had.

We acknowledge that AI can assist you in your application. Find our guidelines here.

Sift

An initial sift will be carried out against the essential criteria. Applications which do not meet the essential criteria will not be assessed.

At full sift the remainder of the personal statement will be scored. The CV is for information only and will not be scored.

We may also raise the score required at any stage of the process if we receive a high number of applications.

Interview

During the panel interview, you will be asked a selection of behaviour and experience based questions. We will assess the following behaviours:

• Changing and Improving
• Delivering at Pace
• Communicating and Influencing
• Seeing the Big Picture
• Making Effective Decisions

Interviews will take place via video link. Sift and interview dates to be confirmed.

Eligibility

Please take extra care to tick the correct boxes in the eligibility sections of your application form. We understand mistakes sometimes happen but if you contact us later than two working days(Monday-Friday) before the vacancy closes, we will not be able to reopen your application for you. If you do make a mistake, please contact us via: unitybusinessservicesrecruitmentresults@hmrc.gov.uk - Use the subject line to insert appropriate wording for example - 'Please re-open my application - [378531] & vacancy closing date [insert date]'

To check that you are eligible to apply for this role, please review the eligibility information before submitting your application .

Reserve List

A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles - if this applies to you, we'll let you know via your Civil Service Jobs account.

Criminal Record Check

Applications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.

Merit List

After interview, a single merit list will be created, and you will only be considered for posts in locations you have expressed a preference for. Appointments will be made in strict merit order in line with the set number of roles in each location.

Reasonable Adjustments

We want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.

If you need a change to be made so that you can make your application, you should:

• Contact the UBS Recruitment Team via unitybusinessservicesrecruitmentresults@hmrc.gov.uk as soon as possible before the closing date to discuss your needs.

Complete the "Assistance required" section in the "Additional requirements" page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you're deaf, a Language Service Professional.

Important information for existing HMRC contractual homeworkers

This role may be suitable for existing HMRC employees who are contractual homeworkers. Occasional attendance to the office will be required where there is a business need. Please consider the advertised office locations for this role when applying and only select locations from the 'location preferences' section that you can travel to.

Terms and Conditions

Current Civil Servants (all contract types) will need to ensure that they are still employed as a Civil Servant on or beyond the start date for the post. If their contract ends (for example due to the end of Fixed Term Appointment contract or resignation) at any point during the application process for the advertised role, they will no longer be eligible and may be withdrawn.

Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process.

HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations .

The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.

Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process.

Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations.

Questions relating to an individual application must be emailed as detailed later in this advert.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment.

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.

If you experience accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

Feedback will only be provided if you attend an interview or assessment.

Security
Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Tariq Benkhayal
• Email : Tariq.benkhayal@hmrc.gov.uk
• Telephone : 03000504282

Recruitment team

• Email : unitybusinessservicesrecruitmentresults@hmrc.gov.uk

Further information
Appointment to the Civil Service is governed by the Civil Service Commission's Recruitment Principles. You have the right to complain if you feel there has been a breach of the Recruitment Principles.

In the first instance, you should raise the matter directly via ubsrecruitmentcomplaints@hmrc.gov.uk. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their website.

Attachments
Combined TC and OGD Pay - English Opens in new window (docx, 129kB) Combined TC and OGD Pay - Welsh Opens in new window (docx, 116kB)