In this role, you will deliver HMRC's Health and Safety Policy by seeking and providing assurance for the buildings in the Bristol Region. You'll ensure compliance with legal and departmental standards in the areas of fire safety and building related health and safety.

Occasionally you'll be there to provide and advice, support and assurance to both HMRC and other Government departments that appropriate risk assessments are in place. You will also have to investigate and respond to estates related incidents and record under the ACC1 Accidents at Work process, reporting progress up to the Health & Safety Specialist.

Although you have overall responsibility for Health and Safety within Bristol, the post holder will often be required to reach across to support the wider Workplace Operations team. and carry out other tasks to contribute towards the day to day running of the Estate, including responding to customer enquiries, maintaining processes within the building, updating signage etc and any other tasks directed by the Building Manager or Head of Estate.

Main Responsibilities

• Provide assurance at a Regional level for statutory compliance, working alongside FM Teams to ensure statutory compliance is being met and raising any concerns over levels of safety performance or statutory compliance to Head of Estate.

• Develop and implement a full stakeholder management plan for all customers for Estates related health & safety issues and implement building wide Health & Safety communications plan.

• Act as single point of contact for HR Occupational Health & Wellbeing Team queries.

• Support the Chair of Regional Health & Safety Committees.

• Establish and maintain a constructive and professional relationship with customers and third party suppliers, including responding to queries/escalations from customers within agreed SLAs (as defined by the Estates Health & Safety Specialist), in order to secure appropriate outcomes.

• Build and maintain effective and professional working relationships across Estates to identify and promote best customer service behaviours.

• Handle difficult situations appropriately to deliver effective outcomes for customers and HMRC.

• Interpret and apply statutory legislation appropriately to inform required decision making.

• Support colleagues in national network of Regional Health and Safety Managers, meeting regularly to share best practice and support other regions as required.

• Provide assurance that required H&S building inductions are completed and records are maintained to meet audit requirements.

Person specification

The ideal candidate for this role will be a proactive and self-motivated team player, comfortable stepping up when needed and making decisions in an evolving environment. They should have a strong sense of initiative, be able to lead when required, and demonstrate the ability to manage tasks independently. With a focus on delivering results, they should be capable of supporting the wider team, including managing volunteers for corporate core roles, while maintaining a high level of organisation and attention to detail.

Essential Criteria:

• Candidates must demonstrate recent relevant experience in applying Health and Safety policy and standards in the workplace.

• NEBOSH General Certificate or equivalent NQF/QCF level 3 (England, Wales and Northern Ireland) / SCQF Level 6 (Scotland), in Health and Safety Management must be held on application. We are unable to accept applications from any candidates that do not hold this qualification.

Desirable Criteria:

• Experience of working within a building management / property / FM function

• Membership of IOSH or other relevant Health and Safety Organisation is desirable

Security

Successful candidates must undergo a criminal record check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) .

See our vetting charter (opens in a new window) .

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Qualifications

NEBOSH General Certificate or equivalent NQF/QCF level 3 (England, Wales and Northern Ireland) / SCQF Level 6 (Scotland), in Health and Safety Management must be held on application. We are unable to accept applications from any candidates that do not hold this qualification.

Qualifications
NEBOSH General Certificate or equivalent NQF/QCF level 3 (England, Wales and Northern Ireland) / SCQF Level 6 (Scotland), in Health and Safety Management must be held on application. We are unable to accept applications from any candidates that do not hold this qualification.

Behaviours

We'll assess you against these behaviours during the selection process:

• Managing a Quality Service
• Making Effective Decisions
• Communicating and Influencing
• Delivering at Pace

We only ask for evidence of these behaviours on your application form:

• Managing a Quality Service
• Communicating and Influencing
• Delivering at Pace

Technical skills

We'll assess you against these technical skills during the selection process:

• Please advise how your experience matches this role and that you have the technical qualifications required

Benefits

Alongside your salary of £36,320, HM Revenue and Customs contributes £10,521 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.

We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.

• Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary.
• Family friendly policies.
• Personal support.
• Coaching and development.

To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service

Things you need to know

Selection process details
This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours, Strengths, Experience and Technical skills.

How to Apply

As part of the application process, you will be asked to provide the following:

• A name-blind CV including your job history and previous experiences. Your CV will be scored against the experience required outlined in the advert
• A 500-word personal statement. Please outline how your skills and experience match this role.
• Please provide three 250-word statements on the Behaviours listed below:-
  
  
• Managing a Quality Service
• Communicating and Influencing,
• Delivering at Pace

Please complete a separate statement (Max 250 words) for the Desirable Criteria where applicable. This is not essential for the role but may be considered by the vacancy-holder where candidates have the same scores at sift or interview.

Further details around what this will entail are listed on the application form.

We acknowledge that AI can assist you in your application. Find our guidelines here.

Sift

The sift will be based on personal statement, behaviours and CV - Experience.

We may also raise the score required at any stage of the process if we receive a high number of applications.

Interview

During the panel interview, your Experience, Behaviours, Strengths and a technical presentation will be assessed.

Behaviours:

• Making Effective Decisions
• Communicating and Influencing
• Delivering at Pace

Presentation:

Please advise how your experience matches this role and that you have the technical qualifications required.

This is an example of a strengths-based question:

"It is often said that the customer's needs should come first. To what extent do you agree or disagree with this statement?"

There is no expectation or requirement for you to prepare for the strengths-based questions in advance of the interview, though you may find it helpful to spend some time reflecting on what you enjoy doing and what you do well.

Interviews will take place via video link. Sift and interview dates to be confirmed.

Eligibility

Please take extra care to tick the correct boxes in the eligibility sections of your application form. We understand mistakes sometimes happen but if you contact us later than two working days(Monday-Friday) before the vacancy closes, we will not be able to reopen your application for you. If you do make a mistake with your eligibility form, please contact us via: unitybusinessservicesrecruitmentresults@hmrc.gov.uk - Use the subject line to insert appropriate wording for example - 'Please re-open my application - [insert vacancy ref] & vacancy closing date [insert date]'.

To check that you are eligible to apply for this role, please review the eligibility information before submitting your application .

Reserve List

A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles - if this applies to you, we'll let you know via your Civil Service Jobs account.

Merit List

After interview, a single merit list will be created, and you will only be considered for posts in locations you have expressed a preference for. Appointments will be made in strict merit order in line with the set number of roles in each location.

Criminal Record Check

Applications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.

Reasonable Adjustments

We want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.

If you need a change to be made so that you can make your application, you should:

• Contact the UBS Recruitment team via unitybusinessservicesrecruitmentresults@hmrc.gov.uk as soon as possible before the closing date to discuss your needs.

Complete the "Assistance required" section in the "Additional requirements" page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you're deaf, a Language Service Professional.

Additional Security Information

Please note: in addition to the standard pre-employment checks for appointment into the Civil Service, all candidates must also obtain National Security Vetting at Security Check (SC) clearance level for this vacancy. You will normally need to meet the minimum UK residency period as determined by the level of vetting being undertaken, which for SC is 5 years UK residency prior to your vetting application. If you have any questions about this residency requirement, please speak to the vacancy holder for this post.

Important information for existing HMRC contractual homeworkers

Please note that this role is unsuitable for contractual homeworkers due to the nature and/or requirements of the role.

Terms and Conditions

Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process.

HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations .

The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.

Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process.

Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations.

Questions relating to an individual application must be emailed as detailed later in this advert.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment.

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.

New entrants will join on the minimum of the pay band.

Please note that, if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract.

If you experience accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

Feedback will only be provided if you attend an interview or assessment.

Security
Successful candidates must undergo a criminal record check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) .

See our vetting charter (opens in a new window) .

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) .

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) .

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Kerry Clorley
• Email : kerry.clorley@hmrc.gov.uk
• Telephone : 07989714850

Recruitment team

• Email : unitybusinessservicesrecruitmentresults@hmrc.gov.uk

Further information
Appointment to the Civil Service is governed by the Civil Service Commission's Recruitment Principles. You have the right to complain if you feel there has been a breach of the Recruitment Principles.
In the first instance, you should raise the matter directly via ubsrecruitmentcomplaints@hmrc.gov.uk. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their website.

Attachments
Combined TC and OGD Pay English - July 2024 Opens in new window (pdf, 254kB)