What could be the career progression for a compliance caseworker? Can a part-time worker progress well in this role?

Anonymous asked a question to Customer Compliance

  • 4 replies
  • 47 views
  • Author: Anonymous
  • Category: Career development, Career progression
  • Date asked:
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  • Prudencia O.
    Prudencia O. Tax Professional Manager (Grade 6)

    Career progression for a Compliance Caseworker in HMRC can vary depending on your interests and the path you choose to take. For example, around 10 years ago, I started out as a Band O Caseworker working on the tax affairs of high net worth individuals. I then progressed to Higher Officer, still as a caseworker, before moving into management roles at Senior Officer, Grade 7, and now Grade 6.

    That said, progression doesn’t always have to lead into management. My mentor has always been a Tax Specialist, progressing through the grades all the way to Senior Civil Servant (SCS) while remaining focused on casework. In HMRC, many colleagues move between areas – for example, from casework to policy – and there are structured routes too, such as the Tax Specialist Programme, which can offer a clear path for career development while staying in technical roles.

    As for working part-time – absolutely, you can progress well in this role. HMRC offers flexible working patterns including part-time and job-share options, and there are many examples of colleagues who have successfully developed their careers while working flexibly.

  • Anonymous

    Thank you! Are there also opportunities in data analysis, given one first builds a solid knowledge foundation in tax? I have a background in software engineering.

  • Prudencia O.
    Prudencia O. Tax Professional Manager (Grade 6)

    Yes, absolutely – there are great opportunities in data analysis at HMRC, and your background in software engineering could be a real asset in this area.

    Please see this link for more information:
    https://www.civil-service-careers.gov.uk/hmrc-digital-blogs-landing-page-3

    And if you're interested in applying, do keep an eye on the Civil Service Jobs website for new opportunities:
    https://www.civilservicejobs.service.gov.uk

  • Sue
    Sue Business Engagement Co Ordinator

    There are many opportunities for data analysis in HMRC and you do not need to have a tax background if you apply for those roles direct. Look out for Data Analysis roles on the Civil Service Jobs website, usually starting at Higher Officer level.

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