Anonymous asked a question to Customer Compliance
Career progression for a Compliance Caseworker in HMRC can vary depending on your interests and the path you choose to take. For example, around 10 years ago, I started out as a Band O Caseworker working on the tax affairs of high net worth individuals. I then progressed to Higher Officer, still as a caseworker, before moving into management roles at Senior Officer, Grade 7, and now Grade 6.
That said, progression doesn’t always have to lead into management. My mentor has always been a Tax Specialist, progressing through the grades all the way to Senior Civil Servant (SCS) while remaining focused on casework. In HMRC, many colleagues move between areas – for example, from casework to policy – and there are structured routes too, such as the Tax Specialist Programme, which can offer a clear path for career development while staying in technical roles.
As for working part-time – absolutely, you can progress well in this role. HMRC offers flexible working patterns including part-time and job-share options, and there are many examples of colleagues who have successfully developed their careers while working flexibly.
Thank you! Are there also opportunities in data analysis, given one first builds a solid knowledge foundation in tax? I have a background in software engineering.
Yes, absolutely – there are great opportunities in data analysis at HMRC, and your background in software engineering could be a real asset in this area.
Please see this link for more information:
https://www.civil-service-careers.gov.uk/hmrc-digital-blogs-landing-page-3
And if you're interested in applying, do keep an eye on the Civil Service Jobs website for new opportunities:
https://www.civilservicejobs.service.gov.uk
There are many opportunities for data analysis in HMRC and you do not need to have a tax background if you apply for those roles direct. Look out for Data Analysis roles on the Civil Service Jobs website, usually starting at Higher Officer level.
This website uses cookies.
We use cookies to personalise content such as job recommendations, and to analyse our traffic. You consent to our cookies if you click "I Accept". If you click on "I Do Not Accept", then we will not use cookies but you may have a deteriorated user experience. You can change your settings by clicking on the Settings link on the top right of the device
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. If you do not allow these cookie we will not know when you have visited our site, and will not be able to monitor its performance.