I’m not sure whether the question relates specifically to HMRC or the wider Civil Service, but I can share my experience within HMRC.
I’ve been in HMRC for over 20 years and have worked across every grade, starting as an Administrative Assistant. During that time, I’ve also had the opportunity to work in a variety of areas, including Personal Tax Operations, Small Business, the High Net Worth Unit, the Fraud Investigation Service, and now Large Business. Each area has its own way of working, so the culture can feel slightly different depending on where you are.
However, one thing that has been consistent throughout my journey is the level of support from managers and the strength of colleagues. I’ve always had supportive leaders who encourage development, alongside colleagues who are willing to help, share knowledge, and work collaboratively.
I recognise that people can have different experiences, but for me, HMRC has always felt inclusive and people-focused, with a strong sense of teamwork and mutual respect. It’s this support and encouragement that has enabled me to grow throughout my career.
This website uses cookies.
We use cookies to personalise content such as job recommendations, and to analyse our traffic. You consent to our cookies if you click "I Accept". If you click on "I Do Not Accept", then we will not use cookies but you may have a deteriorated user experience. You can change your settings by clicking on the Settings link on the top right of the device
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. If you do not allow these cookie we will not know when you have visited our site, and will not be able to monitor its performance.