Behavioural Science Lead

We want to maximise the potential of everyone who chooses to work for us. We offer a great work life balance. You have the opportunity to work at any of our brand-new Regional Centres and to also work remotely. Contracts vary in length dependent upon the project with the possibility to extend.

Your time spent with us short or long term will be invaluable - your skills and expertise are needed to deliver the largest digital and transformation projects in Government. There really couldn’t be a better time to join HMRC for your new contract opportunity!

Required until August 2026

Competitive Day Rate

Any UK HMRC Regional Centre

Purpose

Develop ethical, evidence-based behavioral interventions that enhance the adoption of new working practices, ensure policy compliance, and improve decision-making quality throughout the organisation.

Key Outcomes / KPIs

• Measurable uplifts in adoption/compliance for target behaviours (e.g., change governance steps, playbook usage).

• Running experiments (RCTs/quasi-experiments) with effect sizes and actionable insights.

• Reusable behavioural patterns embedded in processes and content.

Priority Deliverables

• Behavioural diagnostics and intervention portfolio for 35 priority journeys.

• Experiment designs with pre-registered hypotheses, metrics, and analysis plan.

• Intervention components (nudges/prompts/defaults/commitment mechanisms) integrated with content, tooling, and governance steps.

• Capability uplift: workshops and short playbooks for PMs/DMs/practice leads.

Essential Experience

• Applied behavioural science (psychology/economics) in organisational change.

• Experimental design, data analysis, and practical collaboration with comms/delivery/governance.

Nice-to-have

• Public sector change experience; familiarity with OKRs and service management practices.

Our Values

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact your designated recruiter to request accommodation.