We are seeking to recruit a CSI Technical Manager to support the HMRC Crime Scene Investigation team towards implementation of ISO 17020 and Forensic Science Regulator Code of Practice accreditation. Being proactive and self-motivated, with the ability to work on your own initiative, as well as part of a team is essential. The candidate will assist FIS Investigation Officers in delivering all aspects of forensic support, developing intelligence in the proactive environment, and securing forensic evidence in reactive operational activity. The nature of the role means flexibility is key, with opportunities for frequent travel throughout the UK and overnight stays likely as part of a pan-UK CSI team.

The role of CSI Technical Manager requires the undertaking both CSI accreditation related activities and operational forensic CSI activities.

The role will require the development and maintenance of CSI Policy documentation to support the organisation in achieving and retaining ISO17020 accreditation and compliance to the FSR Code of Practice. This will include the design and implementation of validation and verification tasks, recording and monitoring of data, undertaking training and Competency activities and subsequent involvement in the participation in UKAS accreditation assessments.

The role will require attendance at crime scenes to examine, record and recover forensic evidence to support investigations by maximising forensic intelligence and evidential opportunities. There will also be an expectation to deliver training to HMRC investigators and undertake/participate in audits.

Person specification

• Support the HMRC CSI team in achieving and retaining ISO 17020 and FSR Code of Practice accreditation and ensuring that quality standards are maintained.
• Develop, review and maintain CSI policy and procedure documents that are compliant with ISO 17020 and the FSR Code of Practice.
• Undertake and record competency assessments and proficiency testing for the CSI team.
• Support the design and implementation of CSI technical method validation plans.
• Support the design and implementation of any batch testing of consumables and other anti-contamination strategies.
• Ensure that all duties undertaken are completed in compliance with ISO 17020, and other statutory and regulatory requirements as applicable.
• Liaise between HMRC and UKAS participating in accreditation assessments.
• Conduct audits and audit reviews of the HMRC CSI team forensic business processes, assuring compliance with accredited standards.
• Provide technical advice and guidance to the HMRC Quality Management team, CSI Technical Management team, and the CSI team.
• Attend crime scenes to identify, preserve, record, and recover forensic evidence including fingerprints and DNA.
• Identify and promote opportunities for forensic intervention within HMRC investigations.
• Identify and maximise forensic intelligence and evidential opportunities to support HMRC objectives.
• Participate in the delivery of forensic training to HMRC investigators.

Essential Criteria:

• Completion of a recognised, post-academic Crime Scene Investigation training course from the College of Policing, a Law Enforcement Agency or equivalent professional training provider.
• Considerable experience in the field of crime scene examination and ongoing forensic case management in serious and complex investigations.
• Experience of dealing with complex crime scenes involving multiple forensic disciplines.
• Knowledge of ISO 17020 accreditation requirements and obligations, the UK Forensic Regulator Code of Practice, and other associated publications.
• Demonstrable experience of working within or towards an ISO 17020 accredited environment.
• Full UK Driving licence including manual transmission. We recognise that some people cannot drive due to a disability or underlying health condition and may not be able to meet this requirement. Where this applies, you can apply but will need to declare that you require a reasonable adjustment at the point you receive a provisional offer. The vacancy holder will then discuss your specific requirements to consider if this can be reasonably accommodated in this role.

Desirable Criteria:

• Completion of a recognised, post-academic Crime Scene Management/Crime Scene Coordination Course from the College of policing, a Law Enforcement Agency or equivalent professional training provider, and experience in that role.
• Experience of using forensic techniques and methodologies to support covert activities.
• Experience of supporting fraud investigations.
• Knowledge and/or experience of criminal justice legislation and procedures including CPIA, PACE and RIPA/IPA.
• Experience of negotiating and influencing discussions, decisions, and change with internal and external partners and agencies.
• Experience of contributing to a quality management system, such as the production of standard operating procedures, the conduct of internal auditing, or the development of competency and validation frameworks.

DNA and Fingerprints

Please note that there is an expectation that DNA and Fingerprints will be held on elimination databases.

Training Requirements

As part of ongoing professional development, relevant training will be identified and provided in line with the existing experience of the successful applicant and the business requirements of the job role. Training and Assessment Period (TAP) is 12 months.

Public and Personal Safety Training (PPST)

Applicants will be required to be cleared by an occupational health assessment to be able to attend a public and personal safety training (PPST) course. Successful completion of the PPST is required to undertake duties away from the office for this role. Failure to pass and maintain the PPST certificate may affect receipt of the flexibility payment.

Licences
Full UK Driving licence including manual transmission

Qualifications
Completion of a recognised, post-academic Crime Scene Investigation training course from the College of Policing, a Law Enforcement Agency or equivalent professional training provider.

Behaviours

We'll assess you against these behaviours during the selection process:

• Working Together
• Communicating and Influencing
• Making Effective Decisions

Technical skills

We'll assess you against these technical skills during the selection process:

• Technical skills will be tested at the interview by way of Technical Questions regarding CSI Accreditation knowledge and experience and Operational CSI Procedures.

Benefits

Alongside your salary of £37,682, HM Revenue and Customs contributes £10,916 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.

We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.

• Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary.
• Family friendly policies.
• Personal support.
• Coaching and development.

To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service

Things you need to know

Selection process details
This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours, Strengths, Experience and Technical skills.

How to Apply

As part of the application process, you will be asked to provide the following:

• A name-blind CV including your job history.
• A 750-word Personal Statement. Your Personal Statement should be used to describe how your skills and experience would be suitable for the advertised role, making reference to the essential criteria and person specification outlined in the advert.
• Three separate 250-word statements on the following Behaviours - Working together (Lead Behaviour), Communicating and Influencing, and Making Effective Decisions.

Please complete a separate statement (Max 250 words) for the Desirable Criteria where applicable. This is not essential for the role but may be considered by the vacancy-holder where candidates have the same scores at sift or interview.

Further details around what this will entail are listed on the application form.

Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

Sift

In the event of a large number of applications being received, an initial sift may be held on the Lead Behaviour Working Together.

At full sift all behaviour statements, and your CV, and your Personal Statement, will be assessed, with the successful candidates being invited to interview.

We may also raise the score required at any stage of the process if we receive a high number of applications.

Interview

During the panel interview, you will be asked behaviour-based questions to explore in detail what you are capable of, and you will be asked strength-based questions to also explore what you enjoy and your motivations relevant to the job role.

This is an example of a strengths-based question:

"It is often said that the customer's needs should come first. To what extent do you agree or disagree with this statement?"

There is no expectation or requirement for you to prepare for the strengths-based questions in advance of the interview, though you may find it helpful to spend some time reflecting on what you enjoy doing and what you do well.

Technical skills will be tested at the interview by way of Technical Questions regarding CSI Accreditation knowledge and experience and Operational CSI Procedures.

Interviews will take place via video link. Sift and interview dates to be confirmed.

Eligibility

Please take extra care to tick the correct boxes in the eligibility sections of your application form. We understand mistakes sometimes happen but if you contact us later than two working days(Monday-Friday) before the vacancy closes, we will not be able to reopen your application for you. If you do make a mistake with your eligibility form, please contact us via: unitybusinessservicesrecruitmentresults@hmrc.gov.uk - Use the subject line to insert appropriate wording for example - 'Please re-open my application - [insert vacancy ref] & vacancy closing date [insert date]'.

To check that you are eligible to apply for this role, please review the eligibility information before submitting your application .

Reserve List

A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles - if this applies to you, we'll let you know via your Civil Service Jobs account.

Merit List

After interview, a single merit list will be created, and you will only be considered for posts in locations you have expressed a preference for. Appointments will be made in strict merit order in line with the set number of roles in each location.

Criminal Record Check

Applications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.

Hybrid working at HMRC

HMRC is an office-based organisation, and colleagues are expected to spend 60% of their working time in the office. Our offices provide opportunity for interaction, collaboration which aids learning and development and a sense of community. Where the role allows it, and where the home environment is suitable, colleagues can work from home for up to 2 days a week, averaged over a calendar month (or a proportionate amount of time for colleagues who work less than full time).

Reasonable Adjustments

We want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.

If you need a change to be made so that you can make your application, you should:

• Contact the UBS Recruitment team via unitybusinessservicesrecruitmentresults@hmrc.gov.uk as soon as possible before the closing date to discuss your needs.

Complete the "Assistance required" section in the "Additional requirements" page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you're deaf, a Language Service Professional.

Additional Security Information

Please note: in addition to the standard pre-employment checks for appointment into the Civil Service, all candidates must also obtain National Security Vetting at Security Check (SC) clearance level for this vacancy. You will normally need to meet the minimum UK residency period as determined by the level of vetting being undertaken, which for SC is 5 years UK residency prior to your vetting application. If you have any questions about this residency requirement, please speak to the vacancy holder for this post.

Important information for existing HMRC contractual homeworkers:

Please note that this role is unsuitable for contractual homeworkers due to the nature and/or requirements of the role.

Terms and Conditions

Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process.

HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations .

The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.

Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process.

Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations.

Questions relating to an individual application must be emailed as detailed later in this advert.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment.

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.

New entrants will join on the minimum of the pay band.

Please note that, if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract.

If you experience accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

For more Information for people applying for, or thinking of applying for, roles at HM Revenue and Customs, please see link: Working for HMRC: information for applicants - GOV.UK .

Feedback will only be provided if you attend an interview or assessment.

Security
Successful candidates must undergo a criminal record check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) .

See our vetting charter (opens in a new window) .

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) .

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) .

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Caroline Gray
• Email : caroline.gray@hmrc.gov.uk
• Telephone : 07704689467

Recruitment team

• Email : unitybusinessservicesrecruitmentresults@hmrc.gov.uk

Further information
Appointment to the Civil Service is governed by the Civil Service Commission's Recruitment Principles. You have the right to complain if you feel there has been a breach of the Recruitment Principles. In the first instance, you should raise the matter directly via ubsrecruitmentcomplaints@hmrc.gov.uk. Please note that we do not accept complaints or appeals regarding scoring of outcomes of campaigns, unless candidates can provide clear evidence that the campaign did not follow the Recruitment Principles. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their website.

Attachments
Flexibility Payment Attachment FINAL JUNE 2024 Opens in new window (docx, 58kB)