This role has dual functionality with unique responsibilities:
As a Data Analyst you will have access to one of the biggest data platforms in UK government. This will enable you to lead on the exploration of a range of sophisticated data sets using a variety of analytical tools and techniques. You'll work with teams across HMRC, enabling you to be at the forefront of tax fraud, evasion, and avoidance. Your analysis will support frontline colleagues across HMRC to deliver our Compliance strategy.
You will need to have real passion for analysis, an innovative approach and be able to enhance analytical products to maximise revenue. You'll fully exploit new data and technology to ensure that a wide set of innovative opportunities are explored, evaluating options, impacts, risks, and solutions to provide clear problem definitions. This opportunity will give you the skills to help us identify and predict patterns of behaviour to understand emerging trends.
As a Test Engineer this role will enable you to become a Subject Matter Expert in the areas of Connect source data, data delivery pipeline and the risk assurance and QAQC standards. You'll create testing scripts and lead peers through testing periods, and support workstream leads on key deliverables in areas of risk involving macros, investigating and resolving coding issues, working with stakeholders to quality assure the fixes before deployment.
You'll be responsible for a range of complex analytical projects, ensuring each meets business and technical requirements, and quality standards. Developing a thorough understanding of the end-to-end process for Change and Data Delivery will provide background for your work.
Data Analysis
- Using a variety of software to analyse and interpret data to come up with conclusions and recommendations.
- Ensuring a set of innovative opportunities are explored; evaluating options, impacts, risks, and solutions to provide transparent problem definitions and encourage exploitation of data and technology.
- Working with collaborators to identify and clarify the overall scope and requirements of the analytical work.
- Identifying and sharing best practice and continuously reviewing our business processes, proactively using analysis to improve our insight and the products we provide.
- Summarising and presenting data and conclusions in the most appropriate format for users
Test Engineering
- Designing, building and testing data products based on feeds from multiple systems, using a range of different storage technologies, access methods or both.
- Creating repeatable and reusable products.
- Explain the concepts and principles of data modelling.
- Produce, maintain and update relevant data models for an organisation's specific needs.
- Reverse-engineer data models from a live system.
Person specificationStrong organisational and project management skills are needed to manage conflicting demands and priorities, and you'll have plenty of opportunity to showcase your communication skills, using a range of communication methods as you work with technical and non-technical colleagues across all grades.
Candidate's will be expected to flex across different elements of work, and this could include providing support to our Data Delivery Service workstream and administrative" activities such as:
- SharePoint Management.
- Issues Log and Feedback Log Maintenance.
- Preparation and Delivery of Presentations.
- Management of Work "Kanban" Planners.
- Creating and managing dashboards
A firm understanding of the importance of Data Security is essential to be able to contribute towards completion of:
- Data Protection Impact Assessments (DPIA).
- Record Of Processing Activities (ROPA).
- Data Exchange Requests (DER).
You will be able to effectively communicate, collaborate and engage with a wide range of stakeholders, both internal and external.
Please note: Both Data Analyst and Test Engineer roles form part of the Government Digital & Data (GDD) profession in the Civil Service. The essential and desirable criteria below are aligned to the GDD framework - you can read more about this here https://www.gov.uk/guidance/data-analyst
Essential Criteria:Your application must demonstrate:
- Analysis and synthesis - You are able to use software to manipulate and analyse data, for example, using Excel or other software to merge, analyse and consolidate data using pivot tables, functions and charts.
- Communication - You can demonstrate good verbal and written communication skills. You understand how to share insights with technical and non-technical audiences.
- Data quality assurance, validation and linkage - You can identify appropriate ways to collect, collate and prepare data. You can decide if data is accurate and fit for purpose.
- Logical and creative thinking - You can apply logic and creativity to approach a problem.
- Experience using software packages and tools to analyse and manage data.
- Excellent customer management, organisation, project management and prioritisation skills to lead and deal with conflicting demands.
You will also be proficient in using MS tools, in particular Excel, SharePoint, Teams and PowerPoint.
Desirable Criteria:To succeed in this role, the following experience would be an advantage:
- IT and mathematics - You can demonstrate IT and mathematical skills through relevant qualifications or work experience.
- Analysis and synthesis - You have an understanding of, or experience of using, data modelling tools and techniques, and the ability to apply this knowledge when developing targeted solutions to deliver business benefits. (e.g., SPSS, SAS, SQL, R, PYTHON).
- Data visualisation - You can use the most appropriate medium to visualise data to tell compelling stories that are relevant to business goals and can be acted upon.
- An understanding of data provision acquired through legislative powers and commercially and an understanding of how data is handled and manipulated to meet both Government and Departmental data standards.
- Proficiency in MS Tool Power BI.
Data Analyst Training ProgrammeA condition of employment is the completion of the Data Analyst Training Programme (DATP). You will need to meet the required standards (of the DATP) to remain on the programme and to be successful in moving from training to the Data Analyst role.
To help you achieve this, your journey through the DATP will be continually evaluated, by modular and work-based assessments, against the Profession framework. You will be supported not only by your manager, but also by our dedicated learning team and business-based coaches and mentors known as Practical Training Officers (PTOs). We also encourage participants to self-assess performance during the DATP and seek support where needed.
The DATP includes several multi-day courses. These courses take place in two specialist training suites, so you may be required to travel to our locations in Newcastle or Liverpool and stay for up to 4 days. HMRC will pay all travel and subsistence expenses.
Transitional Sites InformationIf your location preference is for the following site, it's important to note that this is not a long-term site for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time.
For more information on where you might be working, review this information on our locations (opens in a new window)
This site is:
- Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle.
You will be given more information about what this means at the job offer stage.
Technical skills We'll assess you against these technical skills during the selection process:
- Analytical Skills, via a Presentation.
BenefitsAlongside your salary of £36,320, HM Revenue and Customs contributes £10,521 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.
We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.
- Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary.
- Family friendly policies.
- Personal support.
- Coaching and development.
To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service
Things you need to knowSelection process detailsThis vacancy is using Success Profiles (opens in a new window) , and will assess your Strengths, Experience and Technical skills.
How to ApplyAfter submission of the first stage of your application, you will be invited to complete a
Civil Service Numerical Test. If you successfully pass the test, you will be invited to complete the final stage of the full application.
As part of the full application process, you will be asked to provide the following:
- A name-blind CV including your job history and previous experiences.
- A 750-word Personal Statement which should be used to describe how your skills and experience would be suitable for the advertised role, making reference to the Essential Criteria and Person Specification as outlined in the advert.
Please evidence any Desirable Criteria where applicable (up to 250 words max). This is not essential for the role but may be considered by the vacancy holder where candidates have the same score at interview.
Further details around what this will entail are listed on the application form.
Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action.
Please see our candidate guidance for more information on appropriate and inappropriate use.
SiftIn the event of a large number of applications being received, an initial sift may be held on your CV.
At full sift your CV and your Personal Statement will be assessed, with the successful candidates being invited to interview.
We may also raise the score required at any stage of the process if we receive a high number of applications.
InterviewDuring the panel interview, you will be asked Experience-based questions, and Strength-based questions to explore what you enjoy and your motivations relevant to the job role.
You will also be asked to prepare and deliver a Presentation, of up to 10-minutes, to assess your technical/analytical experience. You will be provided with some data and subject in advance of interview.
This is an example of a strengths-based question:
"It is often said that the customer's needs should come first. To what extent do you agree or disagree with this statement?"
There is no expectation or requirement for you to prepare for the strengths-based questions in advance of the interview, though you may find it helpful to spend some time reflecting on what you enjoy doing and what you do well.
Interviews will take place via video link (Microsoft Teams) with a panel of up to 3 people and will last up to 60 minutes.
Sift and interview dates to be confirmed.
Eligibility Please take extra care to tick the correct boxes in the eligibility sections of your application form. We understand mistakes sometimes happen but if you contact us later than two working days(Monday-Friday) before the vacancy closes, we will not be able to reopen your application for you. If you do make a mistake with your eligibility form, please contact us via: unitybusinessservicesrecruitmentresults@hmrc.gov.uk - Use the subject line to insert appropriate wording for example - 'Please re-open my application -
[insert vacancy ref] & vacancy closing date
[insert date]'. To check that you are eligible to apply for this role, please review the eligibility information before submitting your application .
Reserve ListA reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles - if this applies to you, we'll let you know via your Civil Service Jobs account.
Merit List After interview, a single merit list will be created, and you will only be considered for posts in locations you have expressed a preference for. Appointments will be made in strict merit order in line with the set number of roles in each location.
Criminal Record CheckApplications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.
Reasonable Adjustments We want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.
If you need a change to be made so that you can make your application, you should:
Contact the UBS Recruitment team via unitybusinessservicesrecruitmentresults@hmrc.gov.uk as soon as possible before the closing date to discuss your needs.
Complete the "Assistance required" section in the "Additional requirements" page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you're deaf, a Language Service Professional.
Additional Security InformationPlease note in addition to the standard pre-employment checks for appointment into the Civil Service, all candidates must also obtain National Security Vetting at Security Check (SC) clearance level for this vacancy. You will normally need to meet the minimum UK residency period as determined by the level of vetting being undertaken, which for SC is 5 years UK residency prior to your vetting application. If you have any questions about this residency requirement, please speak to the vacancy holder for this post.
Important information for existing HMRC contractual homeworkers Please note that this role is unsuitable for contractual homeworkers due to the nature and/or requirements of the role.
Terms and Conditions Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process.
HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations (opens in a new window) .
The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.
Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process.
Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations.
Questions relating to an individual application must be emailed as detailed later in this advert.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment.
A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.
New entrants will join on the minimum of the pay band.
Please note that, if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract.
If you experience accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.
Feedback will only be provided if you attend an interview or assessment.
SecuritySuccessful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) .
See our vetting charter (opens in a new window) .
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements This job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)
Working for the Civil ServiceThe Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) .
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and InclusionThe Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) .
Apply and further informationThis vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicantsJob contact :
- Name : RIS Recruitment Service- POD 1 - TP
- Email : risrecruitmentservice@hmrc.gov.uk
Recruitment team- Email : unitybusinessservicesrecruitmentresults@hmrc.gov.uk
Further informationAppointment to the Civil Service is governed by the Civil Service Commission's Recruitment Principles. You have the right to complain if you feel there has been a breach of the Recruitment Principles.
In the first instance, you should raise the matter directly via ubsrecruitmentcomplaints@hmrc.gov.uk . Please note that we do not accept complaints or appeals regarding scoring of outcomes of campaigns unless candidates can provide clear evidence that the campaign did not follow the Recruitment Principles.
If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their website.
Attachments Combined TC and OGD Pay - English Opens in new window (docx, 130kB)