Director, Risk and Intelligence Service

About the job

Job summary

The Risk and Intelligence Service (RIS) sits at the very heart of HMRC's Customer Compliance Group (CCG). Our purpose is to effectively and proactively collect, develop, and exploit the full range of data and intelligence available, enabling HMRC to understand and manage risks across the whole tax system.

As Director, you will act as a key member of the CCG and HMRC leadership teams, leading a large and complex operational organisation, steering major technological and business transformation and ensuring RIS provides the insight and capabilities needed to meet HMRC's stretching compliance objectives.

You will deliver high-quality, at-scale risk, intelligence and analytical products, including HMRC's strategic picture of risk and threat assessment, high volume risking and intelligence services that enable HMRC's large and varied compliance programme and innovative analytical services enabling improved compliance outcomes

Job description

• Strategic and enterprise leadership: Lead RIS and play a pivotal role on the CCG leadership team, actively shaping HMRC's overarching compliance strategy and its approach to closing the tax gap.
• Operational leadership and delivery: Lead a large, complex and geographically dispersed organisation of more than 3,500 colleagues, sustaining high-quality delivery across critical risking, intelligence, analytical and data services.
• Compliance risk and insight: Ensure HMRC has an authoritative and forward-looking understanding of compliance risk, bringing together data, intelligence and analysis to inform strategic decisions and target operational interventions.
• Transformation and innovation: Lead the organisation through major transformation, harnessing investment in data, analytics, automation and AI to reshape RIS's services and enable wider transformation of HMRC's compliance activity.
• People, capability and partnerships: Build and develop a high-performing senior leadership team and organisational capability. Establish strong relationships with, and positively influence, a wide range of senior stakeholders across HMRC, wider government, law enforcement and international partners.

Person specification

• Strategic leadership and transformation: A strong track record of leading a large and complex organisation through significant change, setting clear strategic direction and translating ambition into sustained organisational impact while maintaining critical delivery.
• Operational leadership and delivery: Evidence of successfully leading complex, large-scale and geographically dispersed operations, delivering strong performance, productivity and resilience through senior leaders.
• Compliance and risk: Experience operating in a compliance or comparable risk-led environment, with the judgement and understanding to interpret complex risks and translate insight into effective organisational action.
• Data, technology and innovation: A strong understanding of how data, analytics, digital technology, automation and AI can be harnessed to improve organisational performance, with the credibility to lead and challenge specialist teams without necessarily being a technical specialist.
• Enterprise leadership and judgement: Strong strategic judgement and organisational awareness, with a track record of navigating complexity, ambiguity and sensitive or high-profile issues and contributing effectively beyond the boundaries of your own function.
• Influence, collaboration and people leadership: A track record of building influential relationships and delivering challenging outcomes across organisational boundaries, while building inclusive, high-performing multidisciplinary teams and organisational capability.

Benefits

Alongside your salary of £105,000, HM Revenue and Customs contributes £30,418 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

For Benefits please see attached Candidate Pack

Things you need to know

Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details
For Selection Details please see attached Candidate Pack

Feedback will only be provided if you attend an interview or assessment.

This role has a minimum assignment duration of 3 years. An assignment duration is the period of time a Senior Civil Servant is expected to remain in the same post to enable them to deliver on the agreed key business outcomes. The assignment duration also supports your career through building your depth of expertise.

As part of accepting this role you will be agreeing to the expected assignment duration set out above. This will not result in a contractual change to your terms and conditions. Please note this is an expectation only, it is not something which is written into your terms and conditions or indeed which the employing organisation or you are bound by. It will depend on your personal circumstances at a particular time and business needs, for example, would not preclude any absence like family friendly leave. It is nonetheless an important expectation, which is why we ask you to confirm you agree to the assignment duration set out above.

Security
Successful candidates must undergo a standard (or equivalent) criminal record check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is developed vetting (opens in a new window).

See our vetting charter (opens in a new window).

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Russell Reynolds
• Email : responses@russellreynolds.com

Recruitment team

• Email : scs.resourcing@hmrc.gov.uk

Further information
Appointment to the Civil Service is governed by the Civil Service Commission's Recruitment Principles. You have the right to complain if you feel a department has breached the requirement of the Recruitment Principles. In the first instance, you should raise the matter directly with the department concerned. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints/

Attachments
Candidate Pack - SCS2 Director Risk and Intelligence Service Opens in new window (pdf, 1380kB)