Head of Estate
Head of Estate
- Edinburgh
- Permanent
- Closing on: Oct 16 2026
- £58,541 - £64,624
About the job
Job summary
Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC.
Visit our YouTube channel to watch the full series and come and discover your potential.
HMRC Estates & Locations Programme is at the forefront of delivering and implementing the biggest property programme in the UK. We are the leading edge of Government property transformation. Workplace Operations is a key part of HMRC's Estates & Locations Directorate (E&LP), and our purpose is to provide HMRC and Other Government Departments (OGDs) with an estate which is the right size and shape to meet both the current and future needs of our customers in HMRCs business areas. We are a customer focussed organisation which exists to offer high quality, easy to use services to enable our colleagues to perform at their best by providing working environments in which they want to work.
Job description
Reporting to an Area Head of Operations, the role holder will lead a multidisciplinary Workplace Operations team, delivering safe, compliant and customer-focused services across a complex estate. They will provide clear leadership, build team capability, manage recruitment, performance, development and change, and oversee supplier staff and a delegated budget. Success requires strong communication, sound change-management knowledge and the ability to collaborate with senior stakeholders, building users, suppliers, other government departments, subject-matter experts and trade unions to resolve complex issues and improve customer outcomes.
As Duty Holder for designated sites and a member of the wider Workplace Operations Leadership Team, the role holder will assure compliance with health and safety and statutory requirements. This includes overseeing risk assessments and closure of high-risk actions, reviewing regional compliance, monitoring supplier performance and reporting incidents and risks. They will also track office attendance and mandatory learning, chair quarterly House and Health and Safety committees, review customer and people survey results, deliver budget improvements and lead continuous-improvement activity across the wider leadership team.
This is a key leadership role within the E&LP directorate operating model, leading the change on how we deliver our service to provide a better and enhanced customer experience. The opportunity to develop and lead a fast-paced professional team supporting a dynamic agile workspace making sure the building and facilities fully operational 24 hours a day.You will be instrumental in delivering an innovative approach to managing the estate with full accountability for delivering a successful operation to HMRC and OGD's across a regional area. You will be based in Edinburgh one of our flagship UK Government hubs and will have responsibility for making, supporting, and implementing a wide range of decisions positively impacting customer experience. Effectively managing a dynamic delivery model through suppliers and own team, the role holder will engage regularly with senior stakeholders, building occupants and visitors. You will successfully manage relationships and ensure excellent customer experience.
You will be the senior Workplace Operations leader, based on site to enable service delivery. You will be influential in developing and evolving a professional team, as well as reviewing services to continue to offer valued and customer centric services. This role provides a rare and exciting opportunity to shape and to continue to influence service delivery.
Key Responsibilities
We are seeking an experienced and inspiring estates leader with a proven track record of delivering customer-focused workplace services across a complex estate. The successful candidate will be a collaborative and strategic leader, able to build strong stakeholder relationships, utilise data and insight to drive service improvements, and confidently navigate change and complexity. They will have significant experience leading multidisciplinary teams, managing budgets, ensuring health, safety and statutory compliance, and providing assurance to senior leaders. With excellent communication skills and a people-centred approach, they will foster high-performing teams, champion continuous improvement, and deliver positive outcomes for customers, colleagues and the wider organisation.
Essential Criteria:
It is mandatory that either candidates have achieved or commit to completing the following accreditations within 18 months of appointment: - Asbestos Awareness - BSRIA Fire Safety Management - CDM 2015 Regulations Awareness - Emergency Response Procedures - IOSH Leading Safely - L3 Award Passive Fire Protection - Legionella Awareness - NEBOSH General Certificate
Memberships
Essential to Develop to: - Holds or Actively Working Towards IWFM Certified Certification (Senior to Executive) L6/7, Certified IWFM (CIWFM) - Holds or must achieve, within the first 6 months of starting the role the Contract Management Capacity Programme (CMCP) Foundation accreditation
Behaviours
We'll assess you against these behaviours during the selection process:
Alongside your salary of £58,541, HM Revenue and Customs contributes £16,959 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).
HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.
We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.
Things you need to know
Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.
How to Apply
As part of the application process, you will be asked to provide the following:
Further details around what this will entail are listed on the application form.
Sift
In the event of a large number of applications being received, an initial sift may be held on the Personal Statement.
At full sift your CV, and your Personal Statement, will be assessed, with the successful candidates being invited to interview.
We may also raise the score required at any stage of the process if we receive a high number of applications.
Interview
During the panel interview, you will be asked behaviour based questions to explore in detail what you are capable of, prior to interview we will be asking candidates to prepare a presentation. The presentation should last no longer than 10 mins, this will test your experience during the interview.
Interviews will take place face to face in Edinburgh. Sift and interview dates to be confirmed. Please note that circumstances may arise that require the planned interview format to change. We will endeavour to provide you with as much notice of any change as possible.
Eligibility
Please take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: unitybusinessservicesrecruitmentresults@hmrc.gov.uk - Use the subject line to insert appropriate wording for example - 'Please re-open my application - [insert vacancy ref] & vacancy closing date [insert date]'.
To check that you are eligible to apply for this role, please review the eligibility information before submitting your application .
Exceptionally, candidates who are not successful at this grade may be considered for appointment to similar roles at a lower grade where the eligibility criteria are met. If this applies, we will contact you directly.
The HMRC app can help you with your application
The HMRC app can provide you with your past 5 years' employment history, making the process of filling in your application quicker and easier.
If successful in your application, you will need your National Insurance number for the onboarding process.
Download the HMRC app now and save your National Insurance number to your digital phone wallet.
How to download the HMRC app and sign up for an account
Download the free HMRC app from the App Store or Google Play store.
If you have an HMRC online account already, sign straight in using your ID and password. If not, you can prove your identity by answering some questions or providing your photo ID.
You'll then be able to access the app quickly and easily by signing in using a 6-digit PIN, your fingerprint, or facial recognition.
You can find guidance for technical issues on GOV.UK: Technical support with HMRC online services .
Reserve List
A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles - if this applies to you, we'll let you know via your Civil Service Jobs account.
Merit List
After interview, a single merit list will be created, and appointments will be made in strict merit order until the set demand is filled. If successful, you will be informed when we reach your position on the merit list.
Criminal Record Check
Applications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.
Hybrid working at HMRC
HMRC is an office-based organisation, and colleagues are expected to spend 60% of their working time in the office. Our offices provide opportunity for interaction, collaboration which aids learning and development and a sense of community. Where the role allows it, and where the home environment is suitable, colleagues can work from home for up to 2 days a week, averaged over a calendar month (or a proportionate amount of time for colleagues who work less than full time).
Reasonable Adjustments
We want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.
If you need a change to be made so that you can make your application, you should:
Contact the UBS Recruitment team via unitybusinessservicesrecruitmentresults@hmrc.gov.uk as soon as possible before the closing date to discuss your needs.
Complete the "Assistance required" section in the "Additional requirements" page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you're deaf, a Language Service Professional.
Technical Support
If you are experiencing problems that cannot be resolved by our ' help ' section, then technical support is available. You will receive a reply in 2 working days.
Additional Security Information
Please note: in addition to the standard pre-employment checks for appointment into the Civil Service, all candidates must also obtain National Security Vetting at Security Check (SC) clearance level for this vacancy. You will normally need to meet the minimum UK residency period as determined by the level of vetting being undertaken, which for SC is 5 years UK residency prior to your vetting application. If you have any questions about this residency requirement, please speak to the vacancy holder for this post.
From 1 April 2026, applicants will be required to meet updated nationality and residency requirements so that National Security Vetting (NSV) checks can be conducted. If this affects you, we will give you more information at the appropriate time.
Important information for existing HMRC contractual homeworkers
Please note that this role is unsuitable for contractual homeworkers due to the nature and/or requirements of the role.
Terms and Conditions
Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process.
HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations (opens in a new window) .
The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.
Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process.
Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations.
Questions relating to an individual application must be emailed as detailed later in this advert.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment.
A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.
New entrants will join on the minimum of the pay band.
Please note that, if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract.
If you experience accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.
For more Information for people applying for, or thinking of applying for, roles at HM Revenue and Customs, please see link: Working for HMRC: information for applicants - GOV.UK .
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a standard (or equivalent) criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).
See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This job is broadly open to the following groups:
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).
Apply and further information
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job contact :
Appointment to the Civil Service is governed by the Civil Service Commission's Recruitment Principles. You have the right to complain if you feel there has been a breach of the Recruitment Principles. In the first instance, you should raise the matter directly via ubsrecruitmentcomplaints@hmrc.gov.uk . Please note that we do not accept complaints or appeals regarding scoring of outcomes of campaigns unless candidates can provide clear evidence that the campaign did not follow the Recruitment Principles. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their website.
Job summary
Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC.
Visit our YouTube channel to watch the full series and come and discover your potential.
HMRC Estates & Locations Programme is at the forefront of delivering and implementing the biggest property programme in the UK. We are the leading edge of Government property transformation. Workplace Operations is a key part of HMRC's Estates & Locations Directorate (E&LP), and our purpose is to provide HMRC and Other Government Departments (OGDs) with an estate which is the right size and shape to meet both the current and future needs of our customers in HMRCs business areas. We are a customer focussed organisation which exists to offer high quality, easy to use services to enable our colleagues to perform at their best by providing working environments in which they want to work.
Job description
Reporting to an Area Head of Operations, the role holder will lead a multidisciplinary Workplace Operations team, delivering safe, compliant and customer-focused services across a complex estate. They will provide clear leadership, build team capability, manage recruitment, performance, development and change, and oversee supplier staff and a delegated budget. Success requires strong communication, sound change-management knowledge and the ability to collaborate with senior stakeholders, building users, suppliers, other government departments, subject-matter experts and trade unions to resolve complex issues and improve customer outcomes.
As Duty Holder for designated sites and a member of the wider Workplace Operations Leadership Team, the role holder will assure compliance with health and safety and statutory requirements. This includes overseeing risk assessments and closure of high-risk actions, reviewing regional compliance, monitoring supplier performance and reporting incidents and risks. They will also track office attendance and mandatory learning, chair quarterly House and Health and Safety committees, review customer and people survey results, deliver budget improvements and lead continuous-improvement activity across the wider leadership team.
This is a key leadership role within the E&LP directorate operating model, leading the change on how we deliver our service to provide a better and enhanced customer experience. The opportunity to develop and lead a fast-paced professional team supporting a dynamic agile workspace making sure the building and facilities fully operational 24 hours a day.You will be instrumental in delivering an innovative approach to managing the estate with full accountability for delivering a successful operation to HMRC and OGD's across a regional area. You will be based in Edinburgh one of our flagship UK Government hubs and will have responsibility for making, supporting, and implementing a wide range of decisions positively impacting customer experience. Effectively managing a dynamic delivery model through suppliers and own team, the role holder will engage regularly with senior stakeholders, building occupants and visitors. You will successfully manage relationships and ensure excellent customer experience.
You will be the senior Workplace Operations leader, based on site to enable service delivery. You will be influential in developing and evolving a professional team, as well as reviewing services to continue to offer valued and customer centric services. This role provides a rare and exciting opportunity to shape and to continue to influence service delivery.
Key Responsibilities
- Hold a key leadership role within E&LP operating model.
- Deliver and lead a multi-disciplinary team of Workplace Operations Professionals.
- Leadership role across 4 sites within HMRC's Edinburgh Region.
- Use data and insight to enhance customer experience.
- Deliver customer-focused services across the HMRC estate, maintaining a strong emphasis on collaboration and stakeholder engagement. This includes the liaison with senior government officials and external stakeholders.
- Communicate with clarity and conviction, tailoring your approach to different audiences.
- Ensure knowledge of change management processes and apply them effectively.
- Lead discussions on complex customer issues with senior customers and other interested parties.
- Collaborate with the Professional Services Team and other Subject Matter Experts (SMEs) to prevent and resolve building related issues.
- Ensure delivery of safe and compliant workplaces and provide assurance to E&LP Senior Leadership Team.
- Investigate and provide solutions to complaints raised consulting with the Customer Team in E&LP.
- Manage a delegated budget effectively.
We are seeking an experienced and inspiring estates leader with a proven track record of delivering customer-focused workplace services across a complex estate. The successful candidate will be a collaborative and strategic leader, able to build strong stakeholder relationships, utilise data and insight to drive service improvements, and confidently navigate change and complexity. They will have significant experience leading multidisciplinary teams, managing budgets, ensuring health, safety and statutory compliance, and providing assurance to senior leaders. With excellent communication skills and a people-centred approach, they will foster high-performing teams, champion continuous improvement, and deliver positive outcomes for customers, colleagues and the wider organisation.
Essential Criteria:
- Experience in a key leadership role within an Estates discipline.
- Used data and insight to enhance customer experience.
- Collaboration and stakeholder engagement.
- Adept at investigating and providing customer-driven solutions to complaints.
- Managed a delegated budget effectively.
- Memberships/Accreditations - Civil Service Management Development Programme.
- Health and Safety - L3 Certificate in Fire Risk Assessment.
It is mandatory that either candidates have achieved or commit to completing the following accreditations within 18 months of appointment: - Asbestos Awareness - BSRIA Fire Safety Management - CDM 2015 Regulations Awareness - Emergency Response Procedures - IOSH Leading Safely - L3 Award Passive Fire Protection - Legionella Awareness - NEBOSH General Certificate
Memberships
Essential to Develop to: - Holds or Actively Working Towards IWFM Certified Certification (Senior to Executive) L6/7, Certified IWFM (CIWFM) - Holds or must achieve, within the first 6 months of starting the role the Contract Management Capacity Programme (CMCP) Foundation accreditation
Behaviours
We'll assess you against these behaviours during the selection process:
- Leadership
- Communicating and Influencing
- Working Together
- Managing a Quality Service
Alongside your salary of £58,541, HM Revenue and Customs contributes £16,959 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).
HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.
We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.
- Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary.
- Family friendly policies.
- Personal support.
- Coaching and development.
Things you need to know
Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.
How to Apply
As part of the application process, you will be asked to provide the following:
- A name-blind CV including your job history, qualifications and previous experiences.
- A 500-word Personal Statement. Your Personal Statement should be used to describe how your skills and experience would be suitable for the advertised role, making reference to the essential criteria outlined in the advert.
Further details around what this will entail are listed on the application form.
Sift
In the event of a large number of applications being received, an initial sift may be held on the Personal Statement.
At full sift your CV, and your Personal Statement, will be assessed, with the successful candidates being invited to interview.
We may also raise the score required at any stage of the process if we receive a high number of applications.
Interview
During the panel interview, you will be asked behaviour based questions to explore in detail what you are capable of, prior to interview we will be asking candidates to prepare a presentation. The presentation should last no longer than 10 mins, this will test your experience during the interview.
Interviews will take place face to face in Edinburgh. Sift and interview dates to be confirmed. Please note that circumstances may arise that require the planned interview format to change. We will endeavour to provide you with as much notice of any change as possible.
Eligibility
Please take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: unitybusinessservicesrecruitmentresults@hmrc.gov.uk - Use the subject line to insert appropriate wording for example - 'Please re-open my application - [insert vacancy ref] & vacancy closing date [insert date]'.
To check that you are eligible to apply for this role, please review the eligibility information before submitting your application .
Exceptionally, candidates who are not successful at this grade may be considered for appointment to similar roles at a lower grade where the eligibility criteria are met. If this applies, we will contact you directly.
The HMRC app can help you with your application
The HMRC app can provide you with your past 5 years' employment history, making the process of filling in your application quicker and easier.
If successful in your application, you will need your National Insurance number for the onboarding process.
Download the HMRC app now and save your National Insurance number to your digital phone wallet.
How to download the HMRC app and sign up for an account
Download the free HMRC app from the App Store or Google Play store.
If you have an HMRC online account already, sign straight in using your ID and password. If not, you can prove your identity by answering some questions or providing your photo ID.
You'll then be able to access the app quickly and easily by signing in using a 6-digit PIN, your fingerprint, or facial recognition.
You can find guidance for technical issues on GOV.UK: Technical support with HMRC online services .
Reserve List
A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles - if this applies to you, we'll let you know via your Civil Service Jobs account.
Merit List
After interview, a single merit list will be created, and appointments will be made in strict merit order until the set demand is filled. If successful, you will be informed when we reach your position on the merit list.
Criminal Record Check
Applications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.
Hybrid working at HMRC
HMRC is an office-based organisation, and colleagues are expected to spend 60% of their working time in the office. Our offices provide opportunity for interaction, collaboration which aids learning and development and a sense of community. Where the role allows it, and where the home environment is suitable, colleagues can work from home for up to 2 days a week, averaged over a calendar month (or a proportionate amount of time for colleagues who work less than full time).
Reasonable Adjustments
We want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.
If you need a change to be made so that you can make your application, you should:
Contact the UBS Recruitment team via unitybusinessservicesrecruitmentresults@hmrc.gov.uk as soon as possible before the closing date to discuss your needs.
Complete the "Assistance required" section in the "Additional requirements" page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you're deaf, a Language Service Professional.
Technical Support
If you are experiencing problems that cannot be resolved by our ' help ' section, then technical support is available. You will receive a reply in 2 working days.
Additional Security Information
Please note: in addition to the standard pre-employment checks for appointment into the Civil Service, all candidates must also obtain National Security Vetting at Security Check (SC) clearance level for this vacancy. You will normally need to meet the minimum UK residency period as determined by the level of vetting being undertaken, which for SC is 5 years UK residency prior to your vetting application. If you have any questions about this residency requirement, please speak to the vacancy holder for this post.
From 1 April 2026, applicants will be required to meet updated nationality and residency requirements so that National Security Vetting (NSV) checks can be conducted. If this affects you, we will give you more information at the appropriate time.
Important information for existing HMRC contractual homeworkers
Please note that this role is unsuitable for contractual homeworkers due to the nature and/or requirements of the role.
Terms and Conditions
Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process.
HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations (opens in a new window) .
The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.
Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process.
Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations.
Questions relating to an individual application must be emailed as detailed later in this advert.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment.
A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.
New entrants will join on the minimum of the pay band.
Please note that, if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract.
If you experience accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.
For more Information for people applying for, or thinking of applying for, roles at HM Revenue and Customs, please see link: Working for HMRC: information for applicants - GOV.UK .
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a standard (or equivalent) criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).
See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).
Apply and further information
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job contact :
- Name : Nicholas Head
- Email : nicholas.head@hmrc.gov.uk
- Telephone : 07889155544
- Email : unitybusinessservicesrecruitmentresults@hmrc.gov.uk
Appointment to the Civil Service is governed by the Civil Service Commission's Recruitment Principles. You have the right to complain if you feel there has been a breach of the Recruitment Principles. In the first instance, you should raise the matter directly via ubsrecruitmentcomplaints@hmrc.gov.uk . Please note that we do not accept complaints or appeals regarding scoring of outcomes of campaigns unless candidates can provide clear evidence that the campaign did not follow the Recruitment Principles. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their website.
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