IT Service & Transition Architect (Crown Hosting)

We want to maximise the potential of everyone who chooses to work for us. We offer a great work life balance. You have the opportunity to work at any of our brand-new Regional Centres and to also work remotely. Contracts vary in length dependent upon the project with the possibility to extend.

Your time spent with us short or long term will be invaluable - your skills and expertise are needed to deliver the largest digital and transformation projects in Government. There really couldn’t be a better time to join HMRC for your new contract opportunity!

The security vetting level for this post is "SC" cleared, you will either already have this level of clearance, or your occupation of this post is contingent on successful completion of the process.

Travel to Telford is expected as part of this role, and 60% of your working time will need to be office based. Some Travel to other locations may be required for this role.

Short summary

Have you got a background in IT Services design and Transition, preferably in a data centre or Hybrid Cloud environment? Do you have sound communication skills and a proven aptitude for systems and assurance processes?

Job summary

Within HMRC’s Chief Digital & Information Group (CDIO), specifically in the Enterprise Cloud Services (ECS) team we are redefining and growing a team of outstanding people to improve its HMRC Cloud Centre of Excellence offering. We are already a diverse team of 90 + individuals, creating a dynamic and inclusive working environment whose skills cover Architecture, Development, Service Design, Operation and Governance

We are looking for a great teammate who has experience of the development and delivery of IT Services Architectural design, readiness and Transition for our on premises hosted data centre operations and platform hosting capability to join our ECS hosting management team.

The Role

An exciting role where you will work within the Private Hosting team, working across platforms, multiple channels and services.

ECS provides private cloud, on-premise, & public cloud hosting services and products. We have a products and platforms based approach that enables the organisation to implement digital tax services and address technology debt.

You will work closely with the Service Owner, Analysts, Security, Data Engineers and a team of Service Managers, supporting the Service Owner at the strategic layer of technical architecture and Service Managers at the tactical and operational levels, in frequent contact with the external run partner.

This role is key to ensuring that the Service can be delivered effectively, ensuring availability of policy, process, service overview and service support model across the technical landscape.

Responsibilities:

You will be required to:

• Lead the design and documentation of customer-focused services and architecture roadmaps
• Lead technical discussions between internal teams and external stakeholders, clearly communicating concepts and driving continuous improvement.
• Recommend and institute standard methodology, frameworks, design patterns, tools and reference architectures.
• Authoring detailed engineering functional solution documentation and partner ‘how to’ documentation.
• Collaborating with others in the team to provide architectural viewpoints; ensuring requirements are in alignment with the strategic roadmap.
• Maintain governance arrangements and standards for technical information, escalating impacts, risks and issues appropriately.
• Work within the team to build and mature operational capabilities to meet the delivery goals, and validate those goals are being met
• Contribute to a programme of continual service improvement across the wider service delivery function

Our Values

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact your designated recruiter to request accommodation.