Project Management Support
Project Management Support
- Temporary
- Closing on: Nov 21 2025
- Competitive
We want to maximise the potential of everyone who chooses to work for us. We offer a great work life balance. You have the opportunity to work at any of our brand-new Regional Centres and to also work remotely. Contracts vary in length dependent upon the project with the possibility to extend.
Your time spent with us short or long term will be invaluable - your skills and expertise are needed to deliver the largest digital and transformation projects in Government. There really couldn’t be a better time to join HMRC for your new contract opportunity!
Contract Length - 3 months
Locations - All Regional Centres
Up to date SC Clearance would be beneficial, if not must be willing to obtain.
About the Team
Digital Modernisation Service (DMS) is a multi-regime transformation initiative focused on improving digital service delivery, reducing operational risk, and enhancing customer experience.
The team grew out of successful delivery under HMRC’s Single Customer Account (SCA) programme. The programme made a series of impactful digital enhancements to improve customer experience, security, and service efficiency.
Examples include the digital Child Benefit service, new features to National Insurance numbers to digital wallets, improved digital services to help PAYE customers understand and update their income, allowances, and new outbound text messages, emails and push notifications to provide customers reassurance.
With its recent formal closure, the consensus is that SCA has been a superbly run programme that has operationally delivered beyond original expectations. The best agile practice and customer-focused improvements are now being taken forward under a new delivery model, called the Digital Modernisation Service.
The work we're delivering can be broadly grouped into:
Regime changes - service improvements for tax regimes to deliver customer service improvements and drive efficiency and compliance benefits. This covers Income Tax, Self-Assessment, VAT, Child Benefit and National Insurance
Strategic components - cross cutting improvements to our platforms, technology and communications that support our wider digital ambitions. This includes improving Account features, integrating internal systems, expanding functionality in the HMRC App and integrating AI.
Key Responsibilities:
Enable the smooth running of the project by supporting the project manager through the operation of project management processes
Undertake a key role in project governance
Work with stakeholders to ensure that agreed project outcomes are delivered
Essential
Qualified PPM Professional: Project/Programme management qualification (Agile, PRINCE2, MSP, P3O etc).
Experience of working effectively with wide range of stakeholders. Excellent IT skills i.e., use of SharePoint, Excel, PowerPoint as well as Word.
Experience and knowledge of Agile Product Development/Agile Project Management as well as planning scheduling, resourcing and estimation for complex and large-scale programmes.
Our Values
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact your designated recruiter to request accommodation.
