Resource and Recruitment Support
Resource and Recruitment Support
- Temporary
- Closing on: Dec 31 2025
- Competitive
We want to maximise the potential of everyone who chooses to work for us. We offer a great work life balance. You have the opportunity to work at any of our brand-new Regional Centres and to also work remotely. Contracts vary in length dependent upon the project with the possibility to extend.
Your time spent with us short or long term will be invaluable - your skills and expertise are needed to deliver the largest digital and transformation projects in Government. There really couldn’t be a better time to join HMRC for your new contract opportunity!
3 x roles
6 month contract
The Transformation Directorate drives benefits-focused transformational change, delivering CCG and HMRC strategic objectives (within CCG). Its vision is to be recognised as leading and delivering best practice change and transformation.
In the last year, the Directorate has been designed to include key functions in Programme and Project Management, Change Management, Business Partnering, the Transformation Portfolio Office as well as the Director’s Private Office.
The Directorate is currently in a period of growth and intense recruitment due to the Spending Review. Together the team has made great strides to reprioritise and refine the Transformation Portfolio and progress both HMRC- and CCG-led initiatives as well as developing the necessary processes, governance, standards and capability whilst aligning closely with HMRC’s Transformation Group.
The role sits within our Transformation Portfolio Office (TPO) team, who have overall responsibility for providing specific expertise and management of the Customer Compliance Group Transformation Directorate's (CCG-TD) project and programme portfolio.
The Transformation Directorate drives benefits-focused transformational change, delivering CCG and HMRC strategic objectives (within CCG). Its vision is to be recognised as leading and delivering best practice change and transformation.
As a Resource and Recruitment Support you will have responsibility for processing the directorate's end-to-end recruitment plans. Working together with vacancy holders, project managers and senior leads managing them through our internal recruitment processes.
You will work closely with another resource coordinator on the team and liaise with Unity Business Services (UBS) adopting key teamwork principles to ensure vacancies are progressing in a timely manner mitigating delays by applying your civil service recruitment knowledge and skills.
The role also requires extensive data management, tracking and maintaining datasets such as recruitment dashboards, staff in post and resource tools across the directorate ensuring accurate data is collated.
You will be required to manage team inboxes, using recruitment knowledge to answer candidate, panellist and vacancy holder queries, escalating where necessary.
This is a fast-paced environment with a requirement to be adaptable to change, therefore applicants must be able to demonstrate the ability to work at pace and manage competing and changing priorities as recruiting our required resources within short timescale is key to us delivering the Directorate’s business plans.
This demanding role would be particularly suitable for a high-performing individual who is looking for further development.
The candidate should be flexible and be able to create and maintain effective working relationships with individuals and teams at all levels in the directorate. The successful candidate must also have experience of being able to work independently with minimal supervision and motivating team colleagues to achieve our recruitment goals.
Our Values
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact your designated recruiter to request accommodation.
Key responsibilities include:
Managing the end-to-end recruitment processes for the directorate liaising with multiple vacancy holders and UBS simultaneously.
Maintain Resource Hub data, resolving anomalies, and supporting team in placing priority colleagues into new Project Deliver (PD) roles.
Confidently challenge and escalate when stakeholders seek to act outside recruitment policy.
Working closely with the Recruitment Coordinator Lead, ensuring effective delivery of TD recruitment and business plans.
Working with senior colleagues to create adverts, plan sifts and interviews.
Tracking and reporting our vacancies, being alert to and resolving delays, re-visiting timelines where required and ensuring vacancy holders are kept up to date.
Working with flexibility and the ability to manage changing priorities being someone who your team can depend on.
Communicate strongly with pivotal interpersonal skills, both verbal and written, to communicate with others confidently and concisely.
