As a Compliance Caseworker you’ll use your natural curiosity and investigative skills to ensure that the right taxes have been paid. This will include analysing income and spending, working directly with customers to understand their financial situations. This involves a mix of desk-based investigation and visiting taxpayers in person. This could be at an office, warehouse, pub, bank or wherever their business is based.

We have a number of compliance teams who all work on different types of cases. You’ll work within one of these teams based on business needs. In this video, Chris, Ollie, and Georgia share their personal journeys of working in a role in HMRC that combines customer service with a sense of social good. Together, they discuss the rewarding experience of contributing to a healthy economy and the opportunities for growth and development in their roles. https://www.youtube.com/watch?v=AIZEe3vUyhs

28 January, 2025 12:14