how to contact agent of HMRC? I called at 0300 200 3300, but there is no agent at all. Only computer operator. Plz help

Saba A. asked a question to Customer Services

  • 4 replies
  • 158 views
  • Author: Saba A.
  • Category: Applications, Application issues
  • Date asked:
  • Last update:
  • SA
    Saba A. Candidate

    Issue 1:

  • Bal K.
    Bal K. Social Media Support Officer

    We are unable to answer tax related questions on this platform. You will need to contact the helpline or alternatively write in with your issues:
    Pay As You Earn and Self Assessment
    HM Revenue and Customs
    BX9 1AS
    United Kingdom As this will post to a public platform personal details have been removed.

  • Robina
    Robina Csg Advisor

    Hi Saba, I am very sorry to hear about your experience. Most queries are resolved using the online platform. However, I understand that on occasions it may not work. The contact number you have quoted is correct and the department is open from 8am to 8pm Monday to Friday.
    If you are unable to speak to an operator you may wish to write to HMRC at the following address: Pay As You Earn and Self-Assessment, Revenue and Customs, BX9 1AS, United Kingdom. I hope this information is helpful and that you receive a speedy resolution.

  • SA
    Saba A. Candidate

    Hi Robina and Bal, I am highly grateful to you for providing me useful suggestions :) I will follow your suggestion for sure :) Thank you
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