Deb W. asked a question to Customer Services
They are a multi talented Team that can be deployed to area's/sectors/countries of need. One week they could be assisting Tax credit peak demand on telephony, another week they could be helping British citizens in difficulty evacuate from a foreign country. They do a variety of different jobs wherever they are needed. Again, if there is an advertised post feel free to contact the Job Vacancy Holder for more detail.
In addition, take a look at the videos and careers site pages linked to from the current Surge and Rapid Response Team advert. They give lots of info on the team and the work they do.

This website uses cookies.
We use cookies to personalise content such as job recommendations, and to analyse our traffic. You consent to our cookies if you click "I Accept". If you click on "I Do Not Accept", then we will not use cookies but you may have a deteriorated user experience. You can change your settings by clicking on the Settings link on the top right of the device
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. If you do not allow these cookie we will not know when you have visited our site, and will not be able to monitor its performance.