Financial Investigator Dedicated Case Team - Economic Crime Operations
Financial Investigator Dedicated Case Team - Economic Crime Operations
- Belfast
- Amser llawn
- Gweithio’n hyblyg
- Rhan-amser
- Rhannu swydd
- Cau ar: Ebr 1 2026
- £37,682 - £46,077
About the job
Job summary
Discover what it's like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here.
HMRC's Fraud Investigation Service (FIS) is responsible for the department's civil and criminal investigations. FIS ensures that HMRC has an effective approach to tackling the most serious tax evasion and fraud.
FIS is home to a wide range of people with a variety of skills and professional backgrounds - including accountants, cybercrime specialists, criminal justice professionals, tax professionals and operational delivery teams to name but a few. We use a range of powers and approaches to protect funding for UK public services, investigating the most harmful tax cheats and ensuring none are beyond our reach. We target a variety of threats, including complex offshore evasion, international smuggling of illicit excise goods, exports of controlled weapons and technology, labour market abuses, money laundering, VAT and Self-Assessment repayment frauds and a host of other fraudulent attacks.
The Economic Crime (EC) deputy directorate brings together our Supervision, Proceeds of Crime Operations and Illicit Finance teams and forms an integral part of the HMRC Serious Fraud Strategy. Working closely across the department and the wider Law Enforcement community, using specialist expertise and modern technology, we put illicit finance at the centre of operations. Our operational teams tackle the financial aspects of cases that will ultimately deter, disrupt, and remove assets from tax fraudsters to level the playing field for the honest majority. EC has several specialist teams who perform unique functions within HMRC, but which are common to other areas of the public sector.
Level the playing field for the honest majority. EC has several specialist teams who perform unique functions within HMRC, but which are common to other areas of the public sector.
Job description
Join HMRC as a Financial Investigator and be part of Economic Crime Operations as part of a dedicated case team, where you will be at the forefront of disrupting serious tax fraud and illicit financial flows.
This role sits within HMRC's Fraud Investigation Service, focusing on recovering proceeds of crime and disrupting financial criminal activity. This position combines investigative expertise with legal knowledge to identify, restrain, and confiscate assets derived from criminal conduct.
The dedicated case team will tackle the top priority case within Economic Crime to provide resource through the life cycle of the complex POCA recovery investigations.
You will lead financial investigations across recovery areas, collaborating with tax professionals, insolvency specialists, forensic accountants and Economic Crime teams to identify effective recovery methods.
You will deliver complex and impactful investigations including restraint and confiscation, detained cash investigations and Proceeds of Crime Act (POCA) Part 5 work.
The role requires attention to detail, and the ability to build effective relationships with internal and external stakeholders. As a Financial Investigator, you will be at the forefront of HMRC's efforts to protect public finances and maintain the integrity of the UK's tax system.
Person specification
This role aims to maximise the recovery of criminal assets within the UK and overseas, supporting Civil and Criminal Operations from a financial perspective.
We are seeking candidates who can demonstrate strong decision-making and problem-solving skills. You should have a proven ability to think laterally and drive forward investigations. Excellent communication skills are essential, with the ability to effectively communicate and negotiate with both internal and external stakeholders.
Your responsibilities will include but not be limited to the following:
Responsibilities
The role may also include HR line management responsibilities for Financial Investigators, Financial Intelligence Officers and other Economic Crime Operations staff.
Essential Criteria
If your location preference is for the following site, it's important to note that this is not long-term site for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time.
For more information on where you might be working, review this information on our locations (opens in a new window)
This site is:
Leeds Locations
Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance.
Licences
A Full UK Driving Licence
We recognise that some people cannot drive due to a disability or underlying health condition and may not be able to meet this requirement. Where this applies, you can apply but will need to declare that you require a reasonable adjustment at the point you receive a provisional offer. The vacancy holder will then discuss your specific requirements to consider if this can be reasonably accommodated in this role.
Behaviours
We'll assess you against these behaviours during the selection process:
We'll assess you against these technical skills during the selection process:
Alongside your salary of £37,682, HM Revenue and Customs contributes £10,916 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.
We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.
This post attracts a Flexibility Payment (FP) at Level 1a or where it can be accommodated, Level 2, which is paid monthly with salary. This FP allows HMRC flexibility to change your work pattern, at short notice, to meet business needs.
At FP Level 1a, you will be expected to work at weekends and outside your normal working hours/days (including bank holidays).
At FP Level 2 you will additionally be expected to undertake periods of On Call and you will also be expected to work additional hours.
In applying for a position and accepting FP you agree that you can and will meet those attendance requirements.
Your preferred FP level will be discussed with you should your application be successful and will be determined by the level of training you have attained.
Candidates with the BTEC Level 3 Advanced Diploma Enforcement Investigation or CFPAB Accredited Counter Fraud Specialist are immediately eligible for FP2.
External candidates with National Crime Agency Financial Investigation Accreditation / Financial Investigation training/National Crime Agency Restraint and Confiscation Accreditation or Policing Professionalising Investigative Practice (Level 2) (PIP2) will require HMRC Authorised Officer training and for the first month you will receive no FP, thereafter you will receive FP at Level 1a. Where possible training to FULL HMRC Authorised Officer status will be delivered. When you successfully gain Provisional Authorised Officer status (normally 6 months after training has been delivered) you will then become eligible for Level 2 (your Level 1a payments will stop) and expected to deliver all the attendance required by this level.
Internal candidates with POC Authorised Officer Training will be eligible for FP1a. Where possible training to HMRC Authorised Officer status will be delivered. When you successfully gain Provisional Authorised Officer status (normally 6 months after training has been delivered) you will then become eligible for Level 2 (your Level 1a payments will stop) and expected to deliver all the attendance required by this level.
Things you need to know
Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.
Selection process details
This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours, Experience and Technical skills.
How to Apply
As part of the application process, you will be asked to provide the following:
Further details around what this will entail are listed on the application form.
Sift
An initial sift, will be conducted on your Personal Statement and your CV will be assessed.
At full sift, your Personal Statement, CV and behaviour example will be assessed, with the successful candidates being invited to interview.
We may also raise the score required at any stage of the process if we receive a high number of applications.
Interview
During the panel interview, your experience and technical ability will be tested. You will be asked behaviour-based questions to explore in detail what you are capable of and you will also be asked strength-based questions to also explore what you enjoy and your motivations relevant to the job role.
The behaviours to be tested at interview are:
- Making Effective Decisions
- Communicating and influencing
Technical skills will be assessed formally at interview, via an 'In-Tray' exercise to test your Investigative experience and skills. Further information will be provided to candidates invited to interview.
Interviews will take place face to face at your nearest regional centre location. Sift and interview dates to be confirmed.
Eligibility
Please take extra care to tick the correct boxes in the eligibility sections of your application form. We understand mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we will not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: unitybusinessservicesrecruitmentresults@hmrc.gov.uk - Use the subject line to insert appropriate wording for example - 'Please re-open my application - [insert vacancy ref] & vacancy closing date [insert date]'.
To check that you are eligible to apply for this role, please review the eligibility information before submitting your application .
The HMRC app can help you with your application
The HMRC app can provide you with your past 5 years' employment history, making the process of filling in your application quicker and easier.
If successful in your application, you will need your National Insurance number for the onboarding process.
Download the HMRC app now and save your National Insurance number to your digital phone wallet.
How to download the HMRC app and sign up for an account
Download the free HMRC app from the App Store or Google Play store.
If you have an HMRC online account already, sign straight in using your ID and password. If not, you can prove your identity by answering some questions or providing your photo ID.
You'll then be able to access the app quickly and easily by signing in using a 6-digit PIN, your fingerprint, or facial recognition.
You can find guidance for technical issues on GOV.UK: Technical support with HMRC online services .
Reserve List
A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles - if this applies to you, we'll let you know via your Civil Service Jobs account.
Merit List
See Merit List guidance below and insert appropriate option. Link to Merit List guidance
Criminal Record Check
Applications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.
Hybrid working at HMRC
HMRC is an office-based organisation, and colleagues are expected to spend 60% of their working time in the office. Our offices provide opportunity for interaction, collaboration which aids learning and development and a sense of community. Where the role allows it, and where the home environment is suitable, colleagues can work from home for up to 2 days a week, averaged over a calendar month (or a proportionate amount of time for colleagues who work less than full time).
Reasonable Adjustments
We want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.
If you need a change to be made so that you can make your application, you should:
Contact the UBS Recruitment team via unitybusinessservicesrecruitmentresults@hmrc.gov.uk as soon as possible before the closing date to discuss your needs.
Complete the "Assistance required" section in the "Additional requirements" page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you're deaf, a Language Service Professional.
Additional Security Information
Please note in addition to the standard pre-employment checks for appointment into the Civil Service, all candidates must also obtain National Security Vetting at Security Check (SC) clearance level for this vacancy. You will normally need to meet the minimum UK residency period as determined by the level of vetting being undertaken, which for SC is 5 years UK residency prior to your vetting application. If you have any questions about this residency requirement, please speak to the vacancy holder for this post.
From 1 April 2026, applicants will be required to meet updated nationality and residency requirements so that National Security Vetting (NSV) checks can be conducted. If this affects you, we will give you more information at the appropriate time.
Important information for existing HMRC contractual homeworkers:
Please note that this role is unsuitable for contractual homeworkers due to the nature and/or requirements of the role.
Terms and Conditions
Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process.
HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations (opens in a new window) .
The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.
Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process.
Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations.
Questions relating to an individual application must be emailed as detailed later in this advert.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment.
A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.
New entrants will join on the minimum of the pay band.
Please note that, if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract.
If you experience accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.
For more Information for people applying for, or thinking of applying for, roles at HM Revenue and Customs, please see link: Working for HMRC: information for applicants - GOV.UK .
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) .
See our vetting charter (opens in a new window) .
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This job is broadly open to the following groups:
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) .
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) .
Apply and further information
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job contact :
Appointment to the Civil Service is governed by the Civil Service Commission's Recruitment Principles. You have the right to complain if you feel there has been a breach of the Recruitment Principles.
In the first instance, you should raise the matter directly via ubsrecruitmentcomplaints@hmrc.gov.uk . Please note that we do not accept complaints or appeals regarding scoring of outcomes of campaigns unless candidates can provide clear evidence that the campaign did not follow the Recruitment Principles.
If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their website.
Attachments
Flexibility Payment Attachment - 2026 Opens in new window (docx, 59kB)
Job summary
Discover what it's like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here.
HMRC's Fraud Investigation Service (FIS) is responsible for the department's civil and criminal investigations. FIS ensures that HMRC has an effective approach to tackling the most serious tax evasion and fraud.
FIS is home to a wide range of people with a variety of skills and professional backgrounds - including accountants, cybercrime specialists, criminal justice professionals, tax professionals and operational delivery teams to name but a few. We use a range of powers and approaches to protect funding for UK public services, investigating the most harmful tax cheats and ensuring none are beyond our reach. We target a variety of threats, including complex offshore evasion, international smuggling of illicit excise goods, exports of controlled weapons and technology, labour market abuses, money laundering, VAT and Self-Assessment repayment frauds and a host of other fraudulent attacks.
The Economic Crime (EC) deputy directorate brings together our Supervision, Proceeds of Crime Operations and Illicit Finance teams and forms an integral part of the HMRC Serious Fraud Strategy. Working closely across the department and the wider Law Enforcement community, using specialist expertise and modern technology, we put illicit finance at the centre of operations. Our operational teams tackle the financial aspects of cases that will ultimately deter, disrupt, and remove assets from tax fraudsters to level the playing field for the honest majority. EC has several specialist teams who perform unique functions within HMRC, but which are common to other areas of the public sector.
Level the playing field for the honest majority. EC has several specialist teams who perform unique functions within HMRC, but which are common to other areas of the public sector.
Job description
Join HMRC as a Financial Investigator and be part of Economic Crime Operations as part of a dedicated case team, where you will be at the forefront of disrupting serious tax fraud and illicit financial flows.
This role sits within HMRC's Fraud Investigation Service, focusing on recovering proceeds of crime and disrupting financial criminal activity. This position combines investigative expertise with legal knowledge to identify, restrain, and confiscate assets derived from criminal conduct.
The dedicated case team will tackle the top priority case within Economic Crime to provide resource through the life cycle of the complex POCA recovery investigations.
You will lead financial investigations across recovery areas, collaborating with tax professionals, insolvency specialists, forensic accountants and Economic Crime teams to identify effective recovery methods.
You will deliver complex and impactful investigations including restraint and confiscation, detained cash investigations and Proceeds of Crime Act (POCA) Part 5 work.
The role requires attention to detail, and the ability to build effective relationships with internal and external stakeholders. As a Financial Investigator, you will be at the forefront of HMRC's efforts to protect public finances and maintain the integrity of the UK's tax system.
Person specification
This role aims to maximise the recovery of criminal assets within the UK and overseas, supporting Civil and Criminal Operations from a financial perspective.
We are seeking candidates who can demonstrate strong decision-making and problem-solving skills. You should have a proven ability to think laterally and drive forward investigations. Excellent communication skills are essential, with the ability to effectively communicate and negotiate with both internal and external stakeholders.
Your responsibilities will include but not be limited to the following:
Responsibilities
- Court Applications: Make court applications and act as an Assurance Officer in line with the Proceeds of Crime Act (POCA) 2002, other relevant legislation, case law, and Codes of Practice.
- Material Analysis: Analyse financial and case-related material to improve recovery opportunities.
- Case Preparation: Prepare cases for court and attend to give evidence when necessary.
- Continuous Learning: Keep your knowledge and relevant accreditations up to date with changes in the law and technical and professional developments.
- Stakeholder Relationships: Build and maintain effective working relationships with key stakeholders, both internal and external, to ensure Illicit Finance is at the heart of all FIS investigation work.
- Role Model: Act as a role model by demonstrating HMRC values and capabilities.
- Management Information: Maintain accurate Management Information on an ongoing basis.
- Operational Planning: Plan, lead, and deploy operationally to maximize cash and listed assets interdiction opportunities.
- Wider Activities: Deploy operationally on broader activities to enhance Financial Investigations in other areas of Fraud Investigation Service.
The role may also include HR line management responsibilities for Financial Investigators, Financial Intelligence Officers and other Economic Crime Operations staff.
Essential Criteria
- Recent experience of undertaking civil or criminal investigations or managing a team undertaking this work.
- Fully trained Financial Investigator/PoC Authorised Officer with recent, relevant experience and Restraint and Confiscation Accreditations.
- A full UK driving licence
- Good knowledge of tax regimes administered by HMRC and Civil Recovery Options to maximise Asset Recovery
- PIP level 2 or HMRC Counter Fraud Specialist accreditation or Criminal Justice Training or equivalent.
If your location preference is for the following site, it's important to note that this is not long-term site for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time.
For more information on where you might be working, review this information on our locations (opens in a new window)
This site is:
- Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle
Leeds Locations
Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance.
Licences
A Full UK Driving Licence
We recognise that some people cannot drive due to a disability or underlying health condition and may not be able to meet this requirement. Where this applies, you can apply but will need to declare that you require a reasonable adjustment at the point you receive a provisional offer. The vacancy holder will then discuss your specific requirements to consider if this can be reasonably accommodated in this role.
Behaviours
We'll assess you against these behaviours during the selection process:
- Making Effective Decisions
- Communicating and Influencing
- Making Effective Decisions
We'll assess you against these technical skills during the selection process:
- Technical skills will be assessed formally at interview, via an 'In-Tray' exercise to test your Investigative experience and skills.
Alongside your salary of £37,682, HM Revenue and Customs contributes £10,916 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.
We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.
- Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary.
- Family friendly policies.
- Personal support.
- Coaching and development.
This post attracts a Flexibility Payment (FP) at Level 1a or where it can be accommodated, Level 2, which is paid monthly with salary. This FP allows HMRC flexibility to change your work pattern, at short notice, to meet business needs.
At FP Level 1a, you will be expected to work at weekends and outside your normal working hours/days (including bank holidays).
At FP Level 2 you will additionally be expected to undertake periods of On Call and you will also be expected to work additional hours.
In applying for a position and accepting FP you agree that you can and will meet those attendance requirements.
Your preferred FP level will be discussed with you should your application be successful and will be determined by the level of training you have attained.
Candidates with the BTEC Level 3 Advanced Diploma Enforcement Investigation or CFPAB Accredited Counter Fraud Specialist are immediately eligible for FP2.
External candidates with National Crime Agency Financial Investigation Accreditation / Financial Investigation training/National Crime Agency Restraint and Confiscation Accreditation or Policing Professionalising Investigative Practice (Level 2) (PIP2) will require HMRC Authorised Officer training and for the first month you will receive no FP, thereafter you will receive FP at Level 1a. Where possible training to FULL HMRC Authorised Officer status will be delivered. When you successfully gain Provisional Authorised Officer status (normally 6 months after training has been delivered) you will then become eligible for Level 2 (your Level 1a payments will stop) and expected to deliver all the attendance required by this level.
Internal candidates with POC Authorised Officer Training will be eligible for FP1a. Where possible training to HMRC Authorised Officer status will be delivered. When you successfully gain Provisional Authorised Officer status (normally 6 months after training has been delivered) you will then become eligible for Level 2 (your Level 1a payments will stop) and expected to deliver all the attendance required by this level.
Things you need to know
Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.
Selection process details
This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours, Experience and Technical skills.
How to Apply
As part of the application process, you will be asked to provide the following:
- A name-blind CV, to include experience of up to your last 3 roles. Please use no more than 100 words per role to provide a summary of time spent in role, your key achievements and main responsibilities.
- A 500-word Personal Statement. Using specific examples, your personal statement should clearly demonstrate how your skills and experiences meet the person specification and essential criteria.
- A 250-word statement addressing the specified behaviour, Making Effective Decisions. Use a specific example to demonstrate your skillset in this behaviour.
Further details around what this will entail are listed on the application form.
Sift
An initial sift, will be conducted on your Personal Statement and your CV will be assessed.
At full sift, your Personal Statement, CV and behaviour example will be assessed, with the successful candidates being invited to interview.
We may also raise the score required at any stage of the process if we receive a high number of applications.
Interview
During the panel interview, your experience and technical ability will be tested. You will be asked behaviour-based questions to explore in detail what you are capable of and you will also be asked strength-based questions to also explore what you enjoy and your motivations relevant to the job role.
The behaviours to be tested at interview are:
- Making Effective Decisions
- Communicating and influencing
Technical skills will be assessed formally at interview, via an 'In-Tray' exercise to test your Investigative experience and skills. Further information will be provided to candidates invited to interview.
Interviews will take place face to face at your nearest regional centre location. Sift and interview dates to be confirmed.
Eligibility
Please take extra care to tick the correct boxes in the eligibility sections of your application form. We understand mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we will not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: unitybusinessservicesrecruitmentresults@hmrc.gov.uk - Use the subject line to insert appropriate wording for example - 'Please re-open my application - [insert vacancy ref] & vacancy closing date [insert date]'.
To check that you are eligible to apply for this role, please review the eligibility information before submitting your application .
The HMRC app can help you with your application
The HMRC app can provide you with your past 5 years' employment history, making the process of filling in your application quicker and easier.
If successful in your application, you will need your National Insurance number for the onboarding process.
Download the HMRC app now and save your National Insurance number to your digital phone wallet.
How to download the HMRC app and sign up for an account
Download the free HMRC app from the App Store or Google Play store.
If you have an HMRC online account already, sign straight in using your ID and password. If not, you can prove your identity by answering some questions or providing your photo ID.
You'll then be able to access the app quickly and easily by signing in using a 6-digit PIN, your fingerprint, or facial recognition.
You can find guidance for technical issues on GOV.UK: Technical support with HMRC online services .
Reserve List
A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles - if this applies to you, we'll let you know via your Civil Service Jobs account.
Merit List
See Merit List guidance below and insert appropriate option. Link to Merit List guidance
Criminal Record Check
Applications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.
Hybrid working at HMRC
HMRC is an office-based organisation, and colleagues are expected to spend 60% of their working time in the office. Our offices provide opportunity for interaction, collaboration which aids learning and development and a sense of community. Where the role allows it, and where the home environment is suitable, colleagues can work from home for up to 2 days a week, averaged over a calendar month (or a proportionate amount of time for colleagues who work less than full time).
Reasonable Adjustments
We want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.
If you need a change to be made so that you can make your application, you should:
Contact the UBS Recruitment team via unitybusinessservicesrecruitmentresults@hmrc.gov.uk as soon as possible before the closing date to discuss your needs.
Complete the "Assistance required" section in the "Additional requirements" page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you're deaf, a Language Service Professional.
Additional Security Information
Please note in addition to the standard pre-employment checks for appointment into the Civil Service, all candidates must also obtain National Security Vetting at Security Check (SC) clearance level for this vacancy. You will normally need to meet the minimum UK residency period as determined by the level of vetting being undertaken, which for SC is 5 years UK residency prior to your vetting application. If you have any questions about this residency requirement, please speak to the vacancy holder for this post.
From 1 April 2026, applicants will be required to meet updated nationality and residency requirements so that National Security Vetting (NSV) checks can be conducted. If this affects you, we will give you more information at the appropriate time.
Important information for existing HMRC contractual homeworkers:
Please note that this role is unsuitable for contractual homeworkers due to the nature and/or requirements of the role.
Terms and Conditions
Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process.
HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations (opens in a new window) .
The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.
Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process.
Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations.
Questions relating to an individual application must be emailed as detailed later in this advert.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment.
A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.
New entrants will join on the minimum of the pay band.
Please note that, if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract.
If you experience accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.
For more Information for people applying for, or thinking of applying for, roles at HM Revenue and Customs, please see link: Working for HMRC: information for applicants - GOV.UK .
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) .
See our vetting charter (opens in a new window) .
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) .
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) .
Apply and further information
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job contact :
- Name : Economic Crime Recruitment
- Email : economiccrimerecruitment@hmrc.gov.uk
- Email : unitybusinessservicesrecruitmentresults@hmrc.gov.uk
Appointment to the Civil Service is governed by the Civil Service Commission's Recruitment Principles. You have the right to complain if you feel there has been a breach of the Recruitment Principles.
In the first instance, you should raise the matter directly via ubsrecruitmentcomplaints@hmrc.gov.uk . Please note that we do not accept complaints or appeals regarding scoring of outcomes of campaigns unless candidates can provide clear evidence that the campaign did not follow the Recruitment Principles.
If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their website.
Attachments
Flexibility Payment Attachment - 2026 Opens in new window (docx, 59kB)
