Infrastructure Architect (Crown Hosting)

Have you got an interest in technical architecture, preferably in a Cloud and/or Hybrid environment? Do you have sound communication skills and a proven aptitude for systems and assurance processes?

Job summary

Within HMRC’s Chief Digital & Information Group (CDIO), specifically in the Enterprise Cloud Services (ECS) team we are redefining and growing a team of outstanding people to improve its HMRC Cloud Centre of Excellence offering. We are already a diverse team of 90 + individuals, creating a dynamic and inclusive working environment whose skills cover Architecture, Development, Service Design, Operation and Governance

We are looking for a great teammate who has experience of on-premises data centre operations and platform technology stacks architecture design and delivery, to join our ECS hosting management team.

Travel to Telford is expected as part of this role, and 60% of your working time will need to be office based. Some Travel to other locations may be required for this role

The Role

An exciting role where you will work within the Private Hosting team, working across platforms, multiple channels and services.

ECS provides private cloud, on-premise, & public cloud hosting services and products. We have a products and platforms based approach that enables the organisation to implement digital tax services and address technology debt.

You will work closely with the Service Owner, Analysts, Security, Data Engineers and a team of Service Managers, supporting the Service Owner at the strategic layer of technical architecture and Service Managers at the tactical and operational levels, in frequent contact with the external run partner.

This role is key to ensuring that the Service can be delivered effectively, ensuring availability of policy, process, service overview and service support model across the technical landscape.

Responsibilities:

You will be required to:

• Lead the design and documentation of customer-focused services and architecture roadmaps
• Lead technical discussions between internal teams and external stakeholders, clearly communicating concepts and driving continuous improvement.
• Recommend and institute standard methodology, frameworks, design patterns, tools and reference architectures.
• Evaluating products/tools and providing enterprise appropriate recommendations.
• Authoring detailed engineering functional solution documentation and partner ‘how to’ documentation.
• Collaborating with others in the team to provide architectural viewpoints; ensuring requirements are in alignment with the strategic roadmap.
• Maintain governance arrangements and standards for technical information, escalating impacts, risks and issues appropriately.
• Work within the team to build and mature operational capabilities to meet the delivery goals, and validate those goals are being met
• Contribute to a programme of continual service improvement across the wider service delivery function

Essential Criteria:

You will already have knowledge and experience of:

• Articulating different architecture layers e.g. conceptual, logical, physical, and deployment architectures;
• Governing high-level and low-level designs with full lifecycle management, from requirements management to supporting the operations teams with service introduction.
• Creating and governing principles, standards, patterns and standard methodologies.
• Effectively communicating both orally and in writing and successfully delivering messages to stakeholders.
• Enterprise and software architecture, encompassing data, application and technology including security.
• Excellent communication skills both orally and in writing
• An aptitude for customer, colleagues and supplier stakeholder management.
• Able to troubleshoot and identify problems

Desirable Criteria:

It would be great if you also had practical knowledge and experience of:

• Software development and architecture;
• Agile software development practices and tools.
• Working with teams support and managing data centre and Cloud/Hybrid Cloud environment with a good understanding of Cloud principles
• The Open Group Architecture Framework (TOGAF) Certified
• Delivery Qualifications (e.g. Agile Project Management, Prince2)
• Relevant technical qualifications for Cloud and data centre technology platforms and systems.