Learning Content Designer

Learning Content Design HMRC Digital Academy

About the Role

Are you passionate about transforming digital learning experiences? Do you excel at designing and curating high-quality, impactful learning content for diverse audiences? We’re seeking a strategic and innovative Senior Learning Content Design and Curation Manager to lead the development, design and management of learning resources across HMRC’s Digital Academy. You’ll play a key role in shaping how thousands of colleagues build their digital and data capability, ensuring content is engaging, accessible, and aligned with organisational priorities.

Key Responsibilities

• Lead the design, development, and curation of digital learning content for the Digital Academy, ensuring alignment with HMRC’s strategic objectives and the Government Digital and Data Profession.

• Oversee the end-to-end instructional design lifecycle, working with key stakeholders and owners to translate learning needs into products which drive learner confidence and capability

• Collaborate with subject matter experts, stakeholders, learning suppliers and the HMRC Digital Academy team to ensure that learning solutions meet design quality standards, continuous improvement and evaluation requirements set for HMRC Capability Academies

• Ensure all learning materials are inclusive, accessible, and reflect best practice in digital pedagogy.

• Manage and author content across multiple learning platforms (including domiKnow, Articulate 360, SharePoint, Skillsoft, Microsoft Learn), optimising for user engagement and learning outcomes.

• Use data, feedback, and analytics to evaluate content effectiveness and report impact to senior stakeholders.

• Champion innovation in learning design, including the use of emerging technologies and approaches, including A.I.

Essential Criteria

• Proven experience in designing, developing, and curating digital learning content and assessment in a large organisation, with ability to design blended learning solutions to meet stakeholder requirements and align with organisational capability frameworks.

• Strong instructional design skills, with a deep understanding of adult learning principles and digital pedagogy.

• Experience with digital learning content authoring tools (domiKnow, Articulate 360) familiarity with on-demand digital learning platforms, and proficiency with Microsoft 365 applications.

• Excellent stakeholder management and communication skills, with the ability to influence and collaborate at all levels with Academy colleagues, SMEs, policy teams and delivery partners, and proven ability to translate complex requirements into engaging learning solutions.

• Demonstrable experience in using data and analytics to inform content strategy and measure learning impact.

• Commitment to inclusive and accessible learning, with experience in applying accessibility standards to digital content.

• High level of attention to detail and ability to manage multiple projects simultaneously.

• Ability to work autonomously and within cross-functional teams.