Qualified Valuation Surveyor - Technical Leader

About the job

Job summary

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This role is part of HMRC Valuation Office, formerly known as the Valuation Office Agency. We have recently integrated into HMRC.

HMRC Valuation Office are the public sector's property valuation experts and advisers with a vision to be a world-leading provider of public sector valuations. Our work is vital to the collection of over £60 billion of revenue which goes back into communities, touching every citizen and every business across England and Wales.

Job description

The HMRC Valuation Office are looking for experienced Chartered Valuation Surveyors across the UK to undertake complex and high profile Non-Domestic Rating (NDR) casework.

Our Technical Leaders provide technical advice to colleagues across the network. You will be a technical expert with a natural ability to coach and nurture colleagues undertaking professional qualifications. The role is essential to developing our future surveying talent pipeline and providing valuable technical advice, leadership, and guidance.

The Regional Valuation Unit (RVU) is an exciting, ever-changing environment offering you an excellent opportunity to join our highly skilled, diverse, and growing organisation. The role will primarily focus on rating cases where there is a unit wide or cross unit impact due to, for example, reputational of financial risk.

You will join a team of exceptionally experienced and respected colleagues who will share their knowledge and support you to become part of the team, whilst also valuing and learning from the experience and expertise you will bring to the role and organisation.

We are eager to hear from experienced Valuation Surveyors with extensive rating experience across a broad range of property types, valuation methodologies and valuation tribunal proceedings.

Key responsibilities

• Delivering Non-Domestic Rating casework and providing technical leadership, guidance and support to caseworkers in the Regional Valuation Unit.
• Supporting the delivery of the Revaluation Programme.
• Leading, motivating, and inspiring others to deliver results including sharing professional knowledge to help others develop.
• Setting and maintaining a strategic overview of the framework for the work of the team, including embedding the VO vision and values.
• Providing expert witness testimony and advocacy in complex litigation at Valuation Tribunal England, Valuation Tribunal Wales and Upper Tribunal Lands Chamber and beyond (full training and support will be provided).
• Undertake selected casework where the outcome has a wider impact, setting frameworks or, where a high level of expertise is required, resolving the issues raised, including offering advice and guidance on complex issues which cannot be resolved within the normal rules or precedents.
• To act as a Counsellor/Supervisor to colleagues undertaking profession qualifications.

Person specification

We are seeking a strong leader with advanced technical expertise who can confidently interpret and apply case law, legislation, codes of practice and professional standards. You will demonstrate a strong ability to build and maintain effective internal and external networks, influencing a diverse range of stakeholders and share expertise.

As a Technical Lead, you will demonstrate horizon scanning to anticipate and mitigate future issues, seek and act on feedback and exercise balanced professional judgement to make well informed decisions. You will be passionate about encouraging continuous development in both your own progression and in supporting the development of others.

Essential Requirements

• MRICS/FRICS or IRRV (Hons) qualified (valuation or real estate pathways), with in-depth technical expertise in Rating Valuation and local taxation.
• Strong ability to apply technical knowledge, valuation methodology, relevant legislation and case law to inform effective decision-making.
• Clear understanding of, and ability to operate within, statutory and non-statutory requirements.
• Proven commitment to maintaining up-to-date technical knowledge and using this to provide high-quality advice and guidance to others.
• Demonstrated personal and professional commitment to the valuation profession, including active participation in and promotion of professional activities.
• Proven ability to lead, coach and mentor individuals, including supporting and developing colleagues through professional qualification pathways.
• Exceptional interpersonal and communication skills, with the ability to build trusted professional relationships with internal and external stakeholders, influencing, negotiating and using high levels of consulting skills to achieve mutually acceptable solutions.
• Strong analytical and judgement skills, with the ability to interpret a range of evidence, provide relevant advice and reach sound conclusions.

Qualifications
MRICS/FRICS or IRRV (hons) qualified in the valuation or real estate pathways

Memberships
MRICS/FRICS or IRRV (hons) qualified in the valuation or real estate pathways

Behaviours

We'll assess you against these behaviours during the selection process:

• Leadership
• Making Effective Decisions
• Developing Self and Others

Technical skills

We'll assess you against these technical skills during the selection process:

• As part of the interview you will be asked technical questions to assess your technical skills

Benefits

Alongside your salary of £59,342, HM Revenue and Customs contributes £17,191 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.

We offer a generous leave allowance that starts at 25 days, increasing by a day for every year of qualifying service up to a maximum of 30 days and a Civil Service Pension with an average employer contribution of 28.97%.

• Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary.

• Family friendly policies.

• Personal support.

• Coaching and development.

To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service

Things you need to know

Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths, Experience and Technical skills.

How to Apply

If you can meet our person requirements above, we are keen to hear from you.

To apply for this post, you must complete an online application with the following:

• A CV setting out your Job History/Full Qualifications/Previous skills and experiences .
• A Personal Statement (maximum 750 words), please outline your suitability for the role. Please pay particular attention to the 'Essential Requirements' and 'Person Specification' outlined in the advert when providing your answer.

Sift - W/C 24th August 2026.

Please note these dates are provisional and may be subject to change.

• We will assess you on your CV, Personal Statement, Qualifications and Memberships.

Should a large number of applications be received, an initial sift may be conducted using the Personal Statement. Candidates who pass the initial sift may be progressed to a full sift or progressed straight to interview.

Interviews - 14th September 2026.

Please note these dates are provisional and may be subject to change. These will be confirmed should you be invited to interview.

Interviews are currently taking place Face to Face in Canary Wharf. We will provide more detail if you are shortlisted for interview.

• We will assess you on the Behaviours listed in the job description, Strengths, Technical questions and Presentation with Q&A.

At the interview, the panel can then probe further and ask applicants to provide further specific examples that show how they best demonstrate their skills.

Presentation

You will be required to conduct a 10-minute presentation followed by a 5-minute Q&A. Information on the presentation topic will be provided to you if you are shortlisted for interview.

Eligibility

Please take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you.

If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: resourcingteamvo@hmrc.gov.uk - Use the subject line to insert appropriate wording for example - 'Please re-open my application - 474775 & vacancy closing date 24th August 2026'.

To check that you are eligible to apply for this role, please review the eligibility information before submitting your application.

Application Hints and Tips

For more information on Success Profiles, tips on how to write a successful application and find out more about what's involved in the application process please visit About the application process , Civil Service Careers (civil-service-careers.gov.uk).

Further Information

Hybrid working at HMRC

HMRC is an office-based organisation, and colleagues are expected to spend 60% of their working time in the office. Our offices provide opportunity for interaction, collaboration which aids learning and development and a sense of community. Where the role allows it, and where the home environment is suitable, colleagues can work from home for up to 2 days a week, averaged over a calendar month (or a proportionate amount of time for colleagues who work less than full time).

Reasonable Adjustments

We want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.

If you need a change to be made so that you can make your application, you should:

• Contact the UBS Recruitment Team via resourcingteamvo@hmrc.gov.uk as soon as possible before the closing date to discuss your needs.
• Complete the "Assistance required" section in the "Additional requirements" page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you're deaf, a Language Service Professional.

Criminal Record Check

Applications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.

Locations

As part of the application process, you will be asked to tell us which of the locations available you can work in. You will be able to specify up to 2 options. Please be aware that you can be posted to any location that you put in your preferences. If you would only like to be posted to one location, please confirm one location only.

Successful candidates must select one of the locations noted in this advert as their base office and will be expected to undertake regular travel to this location under HMRC hybrid working policy.

Due to the way the CS Jobs system is set up, when choosing your preferred locations, you will find that the Wembley & Canary Wharf locations will not appear on the list of options.

• Should you wish to choose Wembley as a location then please select Harlesden.
• Should you wish to choose Canary Wharf as a location then please select Tower Hamlets.

Our Eastbourne office is currently closed for refurbishments. Successful candidates for this location will be required to attend an alternative office until the site reopens in 2027, with Croydon or Folkestone available for temporary working.

Terms & Conditions

The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.

Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process.

Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations.

Questions relating to an individual application must be emailed as detailed later in this advert.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment.

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.

Please note that, if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract.

If you experience accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

Reserve Lists

If we have more successful candidates than available vacancies, we will hold a 6-month reserve list. During that time, we may use the list to fill the same, or similar roles with closely matching essential criteria, without further testing of merit. Any appointments from the Reserve list will be made in strict merit order.

Concerns/Complaints

If you feel your application has not been treated in accordance with the values in the Civil Service Code and/or if you feel the recruitment has been conducted in such a way that conflicts with the Civil Service Commissioner's Recruitment Principles, you may make a complaint, by contacting the Central Recruitment Team at the following address: resourcingteamvo@hmrc.gov.uk

Feedback will only be provided if you attend an interview or assessment.

Security
Successful candidates must undergo a standard (or equivalent) criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Andy Ricketts
• Email : Andy.r.Ricketts@hmrc.gov.uk

Recruitment team

• Email : voarecruitment.grs@cabinetoffice.gov.uk

Further information
Appointment to the Civil Service is governed by the Civil Service Commission's Recruitment Principles. You have the right to complain if you feel a department has breached the requirement of the Recruitment Principles. In the first instance, you should raise the matter directly with the department concerned. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: https://civilservicecommission.independent.gov.uk/recruitment-principles/