Senior IT Service Manager (Asset Management)
Senior IT Service Manager (Asset Management)
- Bristol
- Manchester
- Telford
- Worthing
- Amser llawn
- Gweithio’n hyblyg
- Rhan-amser
- Rhannu swydd
- Cau ar: Meh 17 2026
- £45,544 - £49,523
About the job
Job summary
Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC.
Visit our YouTube channel to watch the full series and come and discover your potential.
HMRC's Chief Digital and Information Office (CDIO) is responsible for some of the UK's most critical digital platforms. Within Tax Benefits & Enterprise Operations (TB&EOPs), we oversee the suppliers delivering the Enterprise Tax Management Platform (ETMP) and Enterprise Operations Services (EOPS) platforms through which over £750bn of tax and benefits flows annually.
We are seeking a Senior IT Service Manager (Asset Management) to lead the governance, control, and assurance of IT assets across this critical estate.
This is a high-impact role where you will ensure HMRC maintains full visibility and control of the assets underpinning national digital services, while driving improvements in asset management capability across a complex, supplier led environment.
This includes governance of software licensing, ensuring compliance, effective utilisation, and value for money across the platform. The role also ensures HMRC maintains a complete, accurate, and audit ready view of assets across the estate, including those provisioned and operated by suppliers, and retains control and visibility of HMRC owned assets within the supply chain.
The role plays a key part in assuring compliance with security, financial, and contractual obligations, while driving continuous improvement in asset governance and control.
Job description
Key Responsibilities
Asset Management Leadership
- Own and develop the asset management approach for TB&EOPs, ensuring alignment with central CDIO standards, policies, and audit requirements
- Maintain a comprehensive view of all platform assets, including infrastructure, software, tools, licences, certificates, and SaaS solutions
- Ensure full lifecycle management of assets, from provisioning through to retirement, with appropriate governance and controls
Supplier and Cross-Portfolio Asset Oversight
- Maintain robust control and visibility of HMRC-owned assets held or operated by suppliers (e.g. Capgemini), ensuring records are accurate, complete, and regularly reconciled
-Provide assurance that supplier-managed assets are aligned to contractual, financial, and security requirements
- Act as the senior point of oversight for asset-related governance across the supply chain
Licensing and Financial Control
- Provide governance and oversight of software licensing across the platform
- Ensure licence compliance, effective utilisation, and cost optimisation
- Support financial transparency and value-for-money assessments linked to asset usage
Assurance and Governance
- Assure that TB&EOPs services, and the suppliers delivering them, meet required quality, control, and governance standards
- Identify and drive interventions where asset-related risks, gaps, or inefficiencies are identified
- Support audit activity, ensuring asset data and processes are compliant and defensible
Service Assurance Support
- Contribute to wider Live Service Governance and Assurance activities, particularly during Major Incidents, periods of high operational demand and cross-service assurance reviews
- Provide asset insight to support operational decision-making and risk management
Tooling and Platform Change
- Act as the platform-level customer for asset and tooling changes (e.g. ILM, monitoring, or asset discovery tooling)
- Ensure changes deliver consistent, measurable outcomes aligned to platform objectives
- Coordinate with SMEs (e.g. infrastructure teams) while retaining governance ownership
Stakeholder Engagement
- Build strong relationships with CDIO Asset Management profession, commercial, finance, and security stakeholders
Supplier organisations
- Ensure the platform approach leverages existing policies, processes, and tools while influencing continuous improvement
Leadership and Line Management
- Provide line management to an HO IT Service Manager
- Develop professional capability within the asset management discipline
- Promote strong governance culture, accountability, and continuous improvement
Organisational Context
The team operates at a platform level, focusing on governance and oversight rather than direct service delivery, holding suppliers to account for performance, control, and compliance.
Additional Information
Whilst asset management is the primary focus of this role, it is expected that the successful candidate will also contribute to the wider activities of the Live Service Governance and Assurance team, supporting resilience, stability, and performance across ETMP and EOPS services.
This role presents an opportunity to shape and mature an increasingly critical capability within CDIO, influencing how HMRC manages, governs, and derives value from its digital assets at scale.
Person specification
The role sits within the Tax, Benefits and EOPs Live Service Governance and Assurance team, part of the Chief Engineering Platform Office (CEPO) within CDIO. The team operates at a platform level, focusing on governance and oversight rather than direct service delivery, holding suppliers to account for performance, control, and compliance.
We are looking for an ambitious person with a proven track record in IT Service Management with a strong focus in Asset Management.
If your location preference is for the following site, it's important to note that this is not long-term site for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time.
For more information on where you might be working, review this information on our locations (opens in a new window)
This site is:
Benefits
Alongside your salary of £45,544, HM Revenue and Customs contributes £13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.
We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.
Things you need to know
Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.
Selection process details
How to Apply
As part of the application process, you will be asked to provide the following:
Further details around what this will entail are listed on the application form.
Sift
At sift your CV and Personal Statement will be assessed, with the successful candidates being invited to interview.
We may also raise the score required at any stage of the process if we receive a high number of applications.
Interview
During the panel interview, your experience will be assessed, in order to determine your suitability for the role.
Interviews will take place via video link. Sift and interview dates to be confirmed.
Eligibility
Please take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: unitybusinessservicesrecruitmentresults@hmrc.gov.uk - Use the subject line to insert appropriate wording for example - 'Please re-open my application - [insert vacancy ref] & vacancy closing date [insert date]'.
To check that you are eligible to apply for this role, please review the eligibility information before submitting your application .
Exceptionally, candidates who are not successful at this grade may be considered for appointment to similar roles at a lower grade where the eligibility criteria are met. If this applies, we will contact you directly.
The HMRC app can help you with your application
The HMRC app can provide you with your past 5 years' employment history, making the process of filling in your application quicker and easier.
If successful in your application, you will need your National Insurance number for the onboarding process.
Download the HMRC app now and save your National Insurance number to your digital phone wallet.
How to download the HMRC app and sign up for an account
Download the free HMRC app from the App Store or Google Play store.
If you have an HMRC online account already, sign straight in using your ID and password. If not, you can prove your identity by answering some questions or providing your photo ID.
You'll then be able to access the app quickly and easily by signing in using a 6-digit PIN, your fingerprint, or facial recognition.
You can find guidance for technical issues on GOV.UK: Technical support with HMRC online services .
Reserve List
A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles - if this applies to you, we'll let you know via your Civil Service Jobs account.
Merit List
See Merit List guidance below and insert appropriate option. Link to Merit List guidance
Criminal Record Check
Applications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.
Hybrid working at HMRC
HMRC is an office-based organisation, and colleagues are expected to spend 60% of their working time in the office. Our offices provide opportunity for interaction, collaboration which aids learning and development and a sense of community. Where the role allows it, and where the home environment is suitable, colleagues can work from home for up to 2 days a week, averaged over a calendar month (or a proportionate amount of time for colleagues who work less than full time).
Reasonable Adjustments
We want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.
If you need a change to be made so that you can make your application, you should:
Contact the UBS Recruitment team via unitybusinessservicesrecruitmentresults@hmrc.gov.uk as soon as possible before the closing date to discuss your needs.
Complete the "Assistance required" section in the "Additional requirements" page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you're deaf, a Language Service Professional.
Technical Support
If you are experiencing problems that cannot be resolved by our ' help ' section, then technical support is available. You will receive a reply in 2 working days.
Important information for existing HMRC contractual homeworkers:
Please note that this role is unsuitable for contractual homeworkers due to the nature and/or requirements of the role.
Terms and Conditions
Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process.
HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations (opens in a new window) .
The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.
Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process.
Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations.
Questions relating to an individual application must be emailed as detailed later in this advert.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment.
A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.
New entrants will join on the minimum of the pay band.
Please note that, if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract.
If you experience accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.
For more Information for people applying for, or thinking of applying for, roles at HM Revenue and Customs, please see link: Working for HMRC: information for applicants - GOV.UK .
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
Open to UK nationals only.
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) .
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) .
Apply and further information
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job contact :
Appointment to the Civil Service is governed by the Civil Service Commission's Recruitment Principles. You have the right to complain if you feel there has been a breach of the Recruitment Principles.
In the first instance, you should raise the matter directly via ubsrecruitmentcomplaints@hmrc.gov.uk . Please note that we do not accept complaints or appeals regarding scoring of outcomes of campaigns unless candidates can provide clear evidence that the campaign did not follow the Recruitment Principles.
If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their website.
Job summary
Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC.
Visit our YouTube channel to watch the full series and come and discover your potential.
HMRC's Chief Digital and Information Office (CDIO) is responsible for some of the UK's most critical digital platforms. Within Tax Benefits & Enterprise Operations (TB&EOPs), we oversee the suppliers delivering the Enterprise Tax Management Platform (ETMP) and Enterprise Operations Services (EOPS) platforms through which over £750bn of tax and benefits flows annually.
We are seeking a Senior IT Service Manager (Asset Management) to lead the governance, control, and assurance of IT assets across this critical estate.
This is a high-impact role where you will ensure HMRC maintains full visibility and control of the assets underpinning national digital services, while driving improvements in asset management capability across a complex, supplier led environment.
This includes governance of software licensing, ensuring compliance, effective utilisation, and value for money across the platform. The role also ensures HMRC maintains a complete, accurate, and audit ready view of assets across the estate, including those provisioned and operated by suppliers, and retains control and visibility of HMRC owned assets within the supply chain.
The role plays a key part in assuring compliance with security, financial, and contractual obligations, while driving continuous improvement in asset governance and control.
Job description
Key Responsibilities
Asset Management Leadership
- Own and develop the asset management approach for TB&EOPs, ensuring alignment with central CDIO standards, policies, and audit requirements
- Maintain a comprehensive view of all platform assets, including infrastructure, software, tools, licences, certificates, and SaaS solutions
- Ensure full lifecycle management of assets, from provisioning through to retirement, with appropriate governance and controls
Supplier and Cross-Portfolio Asset Oversight
- Maintain robust control and visibility of HMRC-owned assets held or operated by suppliers (e.g. Capgemini), ensuring records are accurate, complete, and regularly reconciled
-Provide assurance that supplier-managed assets are aligned to contractual, financial, and security requirements
- Act as the senior point of oversight for asset-related governance across the supply chain
Licensing and Financial Control
- Provide governance and oversight of software licensing across the platform
- Ensure licence compliance, effective utilisation, and cost optimisation
- Support financial transparency and value-for-money assessments linked to asset usage
Assurance and Governance
- Assure that TB&EOPs services, and the suppliers delivering them, meet required quality, control, and governance standards
- Identify and drive interventions where asset-related risks, gaps, or inefficiencies are identified
- Support audit activity, ensuring asset data and processes are compliant and defensible
Service Assurance Support
- Contribute to wider Live Service Governance and Assurance activities, particularly during Major Incidents, periods of high operational demand and cross-service assurance reviews
- Provide asset insight to support operational decision-making and risk management
Tooling and Platform Change
- Act as the platform-level customer for asset and tooling changes (e.g. ILM, monitoring, or asset discovery tooling)
- Ensure changes deliver consistent, measurable outcomes aligned to platform objectives
- Coordinate with SMEs (e.g. infrastructure teams) while retaining governance ownership
Stakeholder Engagement
- Build strong relationships with CDIO Asset Management profession, commercial, finance, and security stakeholders
Supplier organisations
- Ensure the platform approach leverages existing policies, processes, and tools while influencing continuous improvement
Leadership and Line Management
- Provide line management to an HO IT Service Manager
- Develop professional capability within the asset management discipline
- Promote strong governance culture, accountability, and continuous improvement
Organisational Context
The team operates at a platform level, focusing on governance and oversight rather than direct service delivery, holding suppliers to account for performance, control, and compliance.
Additional Information
Whilst asset management is the primary focus of this role, it is expected that the successful candidate will also contribute to the wider activities of the Live Service Governance and Assurance team, supporting resilience, stability, and performance across ETMP and EOPS services.
This role presents an opportunity to shape and mature an increasingly critical capability within CDIO, influencing how HMRC manages, governs, and derives value from its digital assets at scale.
Person specification
The role sits within the Tax, Benefits and EOPs Live Service Governance and Assurance team, part of the Chief Engineering Platform Office (CEPO) within CDIO. The team operates at a platform level, focusing on governance and oversight rather than direct service delivery, holding suppliers to account for performance, control, and compliance.
We are looking for an ambitious person with a proven track record in IT Service Management with a strong focus in Asset Management.
- Strong analytical and problem-solving skills, especially under operational pressure.
- Confidence engaging at senior stakeholder level, including clear written and verbal communication.
- A proactive, accountable mindset with a focus on service governance and an ability to hold suppliers to account for performance, control and compliance.
- Strong experience in IT Service Management and governance, ideally within complex, supplier-led environments
- Demonstrable experience of IT asset management, including lifecycle control, governance, and audit readiness
- Understanding of software licensing, financial controls, and cost optimisation practices
- Experience of working with third-party suppliers and managing cross-organisational accountability
- Ability to operate at both strategic and operational levels, translating governance requirements into practical controls
- Strong stakeholder management and influencing skills across technical, commercial, and senior leadership audiences
- Experience of assurance, risk management, and continuous improvement in live service environment
- Good experience of SAP solutions and operation of these.
If your location preference is for the following site, it's important to note that this is not long-term site for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time.
For more information on where you might be working, review this information on our locations (opens in a new window)
This site is:
- Telford Plaza, Telford - moving to Parkside Court, Telford
Benefits
Alongside your salary of £45,544, HM Revenue and Customs contributes £13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.
We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.
- Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary.
- Family friendly policies.
- Personal support.
- Coaching and development.
Things you need to know
Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.
Selection process details
How to Apply
As part of the application process, you will be asked to provide the following:
- A name-blind CV including your job history and previous experiences. Your CV should cover up to your last 5 roles, detailing your responsibilities and key achievements (max 100 words per role).
- A 500-word Personal Statement. Your Personal Statement should clearly demonstrate how your skills and experience meet the essential criteria.
Further details around what this will entail are listed on the application form.
Sift
At sift your CV and Personal Statement will be assessed, with the successful candidates being invited to interview.
We may also raise the score required at any stage of the process if we receive a high number of applications.
Interview
During the panel interview, your experience will be assessed, in order to determine your suitability for the role.
Interviews will take place via video link. Sift and interview dates to be confirmed.
Eligibility
Please take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: unitybusinessservicesrecruitmentresults@hmrc.gov.uk - Use the subject line to insert appropriate wording for example - 'Please re-open my application - [insert vacancy ref] & vacancy closing date [insert date]'.
To check that you are eligible to apply for this role, please review the eligibility information before submitting your application .
Exceptionally, candidates who are not successful at this grade may be considered for appointment to similar roles at a lower grade where the eligibility criteria are met. If this applies, we will contact you directly.
The HMRC app can help you with your application
The HMRC app can provide you with your past 5 years' employment history, making the process of filling in your application quicker and easier.
If successful in your application, you will need your National Insurance number for the onboarding process.
Download the HMRC app now and save your National Insurance number to your digital phone wallet.
How to download the HMRC app and sign up for an account
Download the free HMRC app from the App Store or Google Play store.
If you have an HMRC online account already, sign straight in using your ID and password. If not, you can prove your identity by answering some questions or providing your photo ID.
You'll then be able to access the app quickly and easily by signing in using a 6-digit PIN, your fingerprint, or facial recognition.
You can find guidance for technical issues on GOV.UK: Technical support with HMRC online services .
Reserve List
A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles - if this applies to you, we'll let you know via your Civil Service Jobs account.
Merit List
See Merit List guidance below and insert appropriate option. Link to Merit List guidance
Criminal Record Check
Applications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.
Hybrid working at HMRC
HMRC is an office-based organisation, and colleagues are expected to spend 60% of their working time in the office. Our offices provide opportunity for interaction, collaboration which aids learning and development and a sense of community. Where the role allows it, and where the home environment is suitable, colleagues can work from home for up to 2 days a week, averaged over a calendar month (or a proportionate amount of time for colleagues who work less than full time).
Reasonable Adjustments
We want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.
If you need a change to be made so that you can make your application, you should:
Contact the UBS Recruitment team via unitybusinessservicesrecruitmentresults@hmrc.gov.uk as soon as possible before the closing date to discuss your needs.
Complete the "Assistance required" section in the "Additional requirements" page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you're deaf, a Language Service Professional.
Technical Support
If you are experiencing problems that cannot be resolved by our ' help ' section, then technical support is available. You will receive a reply in 2 working days.
Important information for existing HMRC contractual homeworkers:
Please note that this role is unsuitable for contractual homeworkers due to the nature and/or requirements of the role.
Terms and Conditions
Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process.
HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations (opens in a new window) .
The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.
Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process.
Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations.
Questions relating to an individual application must be emailed as detailed later in this advert.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment.
A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.
New entrants will join on the minimum of the pay band.
Please note that, if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract.
If you experience accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.
For more Information for people applying for, or thinking of applying for, roles at HM Revenue and Customs, please see link: Working for HMRC: information for applicants - GOV.UK .
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
Open to UK nationals only.
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) .
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) .
Apply and further information
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job contact :
- Name : Chris Tennant
- Email : chris.tennant@hmrc.gov.uk
- Email : unitybusinessservicesrecruitmentresults@hmrc.gov.uk
Appointment to the Civil Service is governed by the Civil Service Commission's Recruitment Principles. You have the right to complain if you feel there has been a breach of the Recruitment Principles.
In the first instance, you should raise the matter directly via ubsrecruitmentcomplaints@hmrc.gov.uk . Please note that we do not accept complaints or appeals regarding scoring of outcomes of campaigns unless candidates can provide clear evidence that the campaign did not follow the Recruitment Principles.
If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their website.
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