Please tell me about a project you recently completed?

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    I recently completed a project to produce, publish and submit to Ministers, the Administrative Burdens Advisory Board Annual Report for 2022. This report provides a scrutiny of the experiences of UK Small Businesses when engaging with a selection of HMRC products, processes and services. Messages in the report are used to highlight what has worked well for small businesses, and also inform improvements to future ways of working for HMRC.

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Do you have any aprentenship positions ? Based on the banking previous background I would like to start working for HMRC

Eligibility advice, Apprenticeships
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Generally speaking, what is the latest you could be working until as a customer services adviser?

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