Intelligence Officer

As an Intelligence Officer, you'll play a key role in identifying and managing risks related to internal fraud, bribery, and corruption. You'll develop high-quality intelligence packages using a range of techniques and data sources.

The Intelligence Officer position within HMRC represents a vital role in safeguarding the nation's financial interests through sophisticated data analysis and intelligence gathering. This position requires an individual who can work with complex information systems to identify patterns, assess risks, and provide actionable intelligence that supports HMRC's operational objectives.

Key Responsibilities

• Gather, assess, and analyse intelligence from internal and external sources, using a combination of desk-based activity alongside proactive intelligence gathering techniques including foot and static surveillance
• Identify intelligence gaps and develop actionable insights to support investigations
• Collaborate with operational teams and stakeholders to deliver intelligence products
• Support criminal investigations, including preparing material for legal proceedings and potentially appearing in court
• Operate within legal frameworks such as RIPA, CPIA, PACE, and POCA
• Handle sensitive information, whistle-blowing concerns, and serious complaints with discretion and professionalism
• Represent HMRC in engagements with law enforcement and government partners.
• Participate in the On Call roster, 1 week in 4 (which may involve evening and weekend work at short notice. A Flexibility Payment (FP) Level 2 is provided to support this requirement.)

Anti-Corruption Investigator

An Internal Investigations (Anti-Corruption) Investigation Officer (IO) works within a case team to gather intelligence and evidence on individuals, corporates, and Organised Crime Groups (OCGs), supporting criminal investigations involving HMRC employees and external threats to the tax and benefits systems. The role focuses on insider threats and attacks on HMRC, requiring Investigation Officers to undertake a wide range of duties.

The Internal Investigations Investigation Officer conducts comprehensive investigations into allegations of misconduct, corruption, and breaches of professional standards within HMRC. This critical role ensures organisational integrity whilst maintaining public confidence in our services.

Key Responsibilities

• Operate within legal frameworks such as RIPA, CPIA, PACE, and POCA
• Gather Evidence, obtain witness statements to support investigations
• Act as a Disclosure Officer/Deputy Disclosure Officer
• Conduct Surveillance (training will be provided)
• Carry out Interventions including Searches, Arrests, Interviews and Seizure of goods
• Maintain Case records using FCMS (Fraud Case Management System)
• Prepare and attend court for Production Orders and Search Warrants
• Compile Case reports and evidential bundles for the CPS
• Keep abreast of legal and professional developments
• Handle sensitive information
• Participate in the On Call roster, 1 week in 4 (which may involve evening and weekend work at short notice. A Flexibility Payment (FP) Level 2 is provided to support this requirement.)
• Maintain high professional standards and integrity.

You can find out more about what it's like to work in these roles on HMRC - Fraud Investigation Service , Civil Service Careers

Significant travel and overnight stays will be required for these roles.

These posts attract Level 2 Flexibility Payment (FP) which will require you to undertake periods of On Call, work flexibly at short notice to meet business needs, and work additional hours outside your normal working hours, including weekends and bank holidays. Details of the Flexibility Payment can be found in the attachment at the bottom.

Successful applicants will join either an Intelligence Team or Anti-Corruption Investigation Team. You will be asked to indicate a preference on your application form however we can not guarantee you will be offered your preference. We will place candidates in Intelligence or Investigation roles according to skills and experience

Person specification

To succeed in these roles, you will be:

• Experienced in investigations, intelligence, or related fields, with a strong understanding of risk and integrity in organisational settings.
• Comfortable working both independently and collaboratively within a dynamic, fast-paced team.
• Flexible in organising and adapting your workload to meet shifting priorities and deadlines.
• Capable of assessing complex information, identifying patterns, and making sound, evidence-based decisions.
• Clear and confident in both written and verbal communication, with the ability to engage effectively with a range of internal and external stakeholders.

Essential Criteria

• Execution of search warrants and/or production orders.
• Use of relevant powers under PACE 1984 (England and Wales).
• Understanding Property Interference under the Police Act 1995.
• Application of RIPA 2000 and/or IPA 2016.
• Applied knowledge of CPIA 1996.
• Experience in developing or assuring investigative strategies, using technical expertise to identify key lines of enquiry.
• Command and control of operations, including compiling risk assessments and taking part in interventions.
• Understanding of Manual of Guidance suite of forms.
• Full Driving License.

A full UK Driving Licence

We recognise that some people cannot drive due to a disability or underlying health condition and may not be able to meet this requirement. Where this applies, you can apply but will need to declare that you require a reasonable adjustment at the point you receive a provisional offer. The vacancy holder will then discuss your specific requirements to consider if this can be reasonably accommodated in this role.

Additional Security Information

Security Check (SC) Clearance is mandatory for this role. Successful candidate will need to hold or be willing to obtain Security Check (SC) Clearance.

Technical skills

We'll assess you against these technical skills during the selection process:

• Question

Benefits

Alongside your salary of £31,096, HM Revenue and Customs contributes £9,008 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.

We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.

• Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary.
• Family friendly policies.
• Personal support.
• Coaching and development.

To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service

Things you need to know

Selection process details
This vacancy is using Success Profiles (opens in a new window) , and will assess your Strengths, Experience and Technical skills.

How to Apply

As part of the application process, you will be asked to provide the following:

• A name-blind CV including your job history and previous experiences.
• A 750-word personal statement.Your Personal Statement should show how you meet the person specification and essential criteria.

Further details around what this will entail are listed on the application form.

Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

Sift

In the event of a large number of applications being received, an initial sift may be held on the CV.

At full sift your CV and your Personal Statement will be assessed, with the successful candidates being invited to interview.

We may also raise the score required at any stage of the process if we receive a high number of applications.

Interview

During the panel interview you will be assessed on Experience, Strengths, and Technical questions

This is an example of a strengths-based question.

"It is often said that the customer's needs should come first. To what extent do you agree or disagree with this statement?"

There is no expectation or requirement for you to prepare for the strengths-based questions in advance of the interview, though you may find it helpful to spend some time reflecting on what you enjoy doing and what you do well.

Interviews will take place via video link.

Sift and interview dates to be confirmed.

Eligibility

Please take extra care to tick the correct boxes in the eligibility sections of your application form. We understand mistakes sometimes happen but if you contact us later than two working days(Monday-Friday) before the vacancy closes, we will not be able to reopen your application for you. If you do make a mistake with your eligibility form, please contact us via: unitybusinessservicesrecruitmentresults@hmrc.gov.uk - Use the subject line to insert appropriate wording for example - 'Please re-open my application - [insert vacancy ref] & vacancy closing date [insert date]'.

To check that you are eligible to apply for this role, please review the eligibility information before submitting your application .

Reserve List

A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles - if this applies to you, we'll let you know via your Civil Service Jobs account.

Criminal Record Check

Applications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.

Merit List

After interview, merit lists will be created for each location advertised within the vacancy. If you are successful at interview, you will be placed on the merit list for any locations you have expressed an interest for. Appointments from each merit list will be made in strict merit order.

Reasonable Adjustments

We want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.

If you need a change to be made so that you can make your application, you should:

• Contact the UBS Recruitment team via unitybusinessservicesrecruitmentresults@hmrc.gov.uk as soon as possible before the closing date to discuss your needs.

Complete the "Assistance required" section in the "Additional requirements" page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you're deaf, a Language Service Professional.

Additional Security Information

Please note: in addition to the standard pre-employment checks for appointment into the Civil Service, all candidates must also obtain National Security Vetting at Security Check (SC) clearance level for this vacancy. You will normally need to meet the minimum UK residency period as determined by the level of vetting being undertaken, which for SC is 5 years UK residency prior to your vetting application. If you have any questions about this residency requirement, please speak to the vacancy holder for this post.

Important information for existing HMRC contractual homeworkers:

Please note that this role is unsuitable for contractual homeworkers due to the nature and/or requirements of the role.

Terms and Conditions

Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process.

HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations .

The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.

Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process.

Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations.

Questions relating to an individual application must be emailed as detailed later in this advert.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment.

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.

New entrants will join on the minimum of the pay band.

Please note that, if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract.

If you experience accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

For more Information for people applying for, or thinking of applying for, roles at HM Revenue and Customs, please see link: Working for HMRC: information for applicants - GOV.UK .

Feedback will only be provided if you attend an interview or assessment.

Security
Successful candidates must undergo a criminal record check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) .

See our vetting charter (opens in a new window) .

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) .

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) .

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Ben Rollins
• Email : ben.rollins@hmrc.gov.uk

Recruitment team

• Email : unitybusinessservicesrecruitmentresults@hmrc.gov.uk

Further information
Appointment to the Civil Service is governed by the Civil Service Commission's Recruitment Principles. You have the right to complain if you feel there has been a breach of the Recruitment Principles. In the first instance, you should raise the matter directly via ubsrecruitmentcomplaints@hmrc.gov.uk. Please note that we do not accept complaints or appeals regarding scoring of outcomes of campaigns, unless candidates can provide clear evidence that the campaign did not follow the Recruitment Principles. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their website.

Attachments
FIS & RIS - 2025Flexibility Payment Attachment Opens in new window (docx, 47kB)