Your role would cover a diverse range of activities to support the delivery of the project's objectives. This would enable the smooth running of the project by supporting the project manager through the operation of project management processes, and the co-ordination of business management actions and activities on their behalf.

The following link provides more detail regarding the apprenticeship for the Associate Project Manager role

Link to IfATE Shaping Skills training (Opens in new window)

Please see the FAQ document attached to this vacancy which may answer any general queries.

Person specification

As an Associate Project Manager apprentice, you will play a vital role in supporting the project team in the delivery of projects. You will do so by maintaining systems for accurate planning and scheduling.

Your responsibilities will include creating and updating project documents, organising meetings with key stakeholders, and handling information requests.

You will also assist in tracking project expenditures, ensuring timely payments to suppliers, and keeping the project within its budget.

In addition to the above you will be responsible for meeting deadlines for coursework requirements set by the learning provider. Your manager will support you for the duration of the apprenticeship and ensure you are on track to achieve your qualification.

About you

• Ability to communicate effectively using a variety of mediums - email, virtual and face to face.
• Keen learner with the ambition to develop personally and professionally.
• H as accountability for own tasks and workload.
• Adaptable in a changing environment.
• Enjoys being faced with challenges.
• Contributes and works well in a team - confident to move flexibly between tasks.
• Has a positive attitude, is able to manage own performance with minimal supervision and uses feedback for self-improvement.

Essential Criteria

• Level 2 Qualifications - 5x GCSEs 9-4 (A-C) (or equivalent) and must include Maths and English
• Not undertaking another apprenticeship or government funded qualification at the same time.
• Have the right to live and work in the UK, have a valid passport/birth certificate, permit and National Insurance number.
• Have lived in the UK and/or EEA for 3 years prior to apprenticeship start date.
• Not be in full-time education or undertaking another apprenticeship, or be in receipt of any other Department for Education (DfE) funding during the apprenticeship programme (including DfE funded Further or Higher Education e.g. a degree). If you are currently completing or have completed any other apprenticeship or further education programmes, we will need to check your eligibility.
• Able to work at least 30 hours a week to meet the minimum duration of the apprenticeship (if you work less than 30 hours, you can still train as an apprentice and the minimum duration will be extended).

Who can start an apprenticeship?

To start an apprenticeship, you'll need to be

• 16 or over
• living in England
• not in full-time education

You can apply for an apprenticeship (opens in a new window) while you're still at school but you'll need to be 16 or over by the end of the summer holidays to start the apprenticeship.

Please note if successful you must be 16 or over to undergo the relevant security checks.

A condition of your employment is the successful completion of your apprenticeship including the End Point Assessment, within the expected duration of 24 months. Failure to meet this requirement may result in HMRC removing you from the Apprenticeship Programme and/or terminating your employment.

Your training requirements and probation period will run concurrently. If you do not successfully complete your probation and/or the apprenticeship-where it is a specific requirement of your role-your employment with HMRC may be subject to termination.

Qualifications
Level 2 Qualifications - 5x GCSEs 9-4 (A-C) (or equivalent) and must include Maths and English

Behaviours

We'll assess you against these behaviours during the selection process:

• Changing and Improving
• Communicating and Influencing
• Working Together
• Delivering at Pace

Benefits

Alongside your salary of £29,475, HM Revenue and Customs contributes £8,538 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.

We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.

• Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary.
• Family friendly policies.
• Personal support.
• Coaching and development.

To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service

Things you need to know

Selection process details
This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours, Strengths, Ability and Experience.

Applications for the programme close on 30/06/2025

There are five stages:

Stage 1: Short Application form

You will be asked to complete:

A basic application form, detailing your personal details and confirming whether you meet the eligibility criteria.

Stage 2 - Online tests

After submission of the first stage of your application, you will be invited to complete the Civil Service Verbal Test and the Civil Service Work Strengths Test. If you successfully pass the tests, you will be invited to complete the final stage of the application.

Please complete these tests as soon as possible (within 24-48 hours is recommended), the closing date for the campaign, including the completion of the full application form, stated below is 30/06/2025 at 23:55

If you fail to complete the online tests and full application form before the deadline your application will be withdrawn. Guidance for the tests will be available when you are invited to take them. The tests are administered online and accessed via the CS Jobs website.

We reserve the right to increase the scores for all tests. You will be informed if you have passed or failed the raised standard.

Successful candidates will be invited to the next stage of the selection process.

Stage 3 - Full Application Form

If you are successful at the previous stage you will be asked to complete the following

• A name-blind CV detailing the required mandatory qualifications as stated in the Essential Criteria.
• A 500 - word Personal Statement covering examples of how you meet the "About you" section of the Person Specification for this role.

This link to the Civil Service Careers How to write your Personal Statement (opens in a new window) may assist you in providing the evidence required.

We acknowledge that AI can assist you in your application. Find our guidelines at Artificial Intelligence in recruitment (opens in a new window)

Stage 4: Sift

In the event of a large number of applications being received, an initial sift may be held on the CV.

At full sift your CV and Personal Statement, will be assessed, with the successful candidates being invited to interview.

We may also raise the score required at any stage of the process if we receive a high number of applications.

Stage 5: Pre-Recorded Interview

If you have been successful in previous stages you will be invited to a pre-recorded video interview, where you will be assessed on the following Behaviours - Changing and Improving and Communicating and Influencing. Further details will be provided with your invitation.

Stage 6: Microsoft Teams Interview

If you have been successful at the previous interview stage you will be invited to a Microsoft Teams interview.

During the Teams interview, you will be assessed on the following Behaviours - Working Together and Delivering at Pace, you will be asked Strength based questions. Further details will be provided with your invitation.

Interview dates and times to be confirmed.

Online Tests - Banked Scores

When an applicant has a banked score they are not asked to retake the same test, providing it is:

• set at the same job level, and
• within the same system.

Scores will be banked for six months, or until a new score benchmark is applied, whichever is sooner. This means that if a candidate applies for another vacancy at this grade they may not have to retake the test within that time, and their previous score will be used for the new vacancy.

Eligibility

Please take extra care to tick the correct boxes in the eligibility sections of your application form. We understand mistakes sometimes happen but if you contact us later than two working days(Monday-Friday) before the vacancy closes, we will not be able to reopen your application for you. If you do make a mistake with your eligibility form, please contact us via: unitybusinessservicesrecruitmentresults@hmrc.gov.uk - Use the subject line to insert appropriate wording for example - 'Please re-open my application - [insert vacancy ref] & vacancy closing date [insert date]'.

To check that you are eligible to apply for this role, please review the eligibility information before submitting your application .

Reserve List

A reserve list may be held for up to 6 months from which further appointments may be made for the same or similar roles - if this applies to you, we'll let you know via your Civil Service Jobs account.

Merit List

After interview, merit lists will be created for each location advertised within the vacancy. If you are successful at interview, you will be placed on the merit list for any locations you have expressed an interest for. Appointments from each merit list will be made in strict merit order.

Criminal Record Check

Applications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.

Reasonable Adjustments

We want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.

If you need a change to be made so that you can make your application, you should:

Contact the UBS Recruitment team via unitybusinessservicesrecruitmentresults@hmrc.gov.uk as soon as possible before the closing date to discuss your needs.

Complete the "Assistance required" section in the "Additional requirements" page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you're deaf, a Language Service Professional.

Important information for existing HMRC contractual homeworkers

This role may be suitable for existing HMRC employees who are contractual homeworkers. Occasional attendance to the office will be required where there is a business need. Please consider the advertised office locations for this role when applying and only select locations from the 'location preferences' section that you can travel to.

Additional Information

We are looking into ways to enhance the applicant experience.

As part of our legitimate interests, we are testing the use of new technologies such as automation and/or Artificial Intelligence in the assessment for CV, personal statement and behaviour statement.

Please note that for this specific vacancy, this testing may run in parallel with our standard assessment process and will not influence or determine the outcome of your application in any way. You can read the Civil Service Jobs and HMRC Privacy Notices for more information about our lawful basis for processing your personal data and HMRC's use of AI.

If you don't want your data to be used as part of the trial, please send your Application ID and the Vacancy Reference to talentacquisitionaiteam@hmrc.gov.uk

Terms and Conditions

Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process.

HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations .

The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.

Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process.

Questions relating to an individual application must be emailed as detailed later in this advert.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment.

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.

New entrants will join on the minimum of the pay band.

Please note that, if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract.

If you experience accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

Feedback will only be provided if you attend an interview or assessment.

Security
Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) .

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) .

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Scott Edgington
• Email : pdrecruitmentqueries@hmrc.gov.uk

Recruitment team

• Email : unitybusinessservicesrecruitmentresults@hmrc.gov.uk

Further information
Appointment to the Civil Service is governed by the Civil Service Commission's Recruitment Principles. You have the right to complain if you feel there has been a breach of the Recruitment Principles.
In the first instance, you should raise the matter directly via ubsrecruitmentcomplaints@hmrc.gov.uk. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their website.

Attachments
Level 4 Associate Project Manager Apprenticeship FAQ Opens in new window (pdf, 159kB)