HMRC Interactive Designer

Location: UK Regional Centres

Day Rate: Competitive INSIDE IR35

Contract length: 6 months

HMRC are currently recruiting for an Interactive Designer on a 6 month contract.

Responsibilities

• providing design leadership and hands-on interaction design for complex projects and portfolios of work, to deliver services that provide an integrated and consistent experience

• gaining a deep understanding of a service area’s user needs and how to meet them

• helping to plan and analyse user research and usability testing, then iterating design based on user feedback and analysis

• taking complex information and processes, and making them simple to understand and use

• producing design concepts for digital services, often working to tight deadlines, and working with developers to implement those concepts

• building collaborative relationships and working effectively within an agile environment with colleagues and external providers, for example user researchers and business analysts

• delivering high quality finished designs that meet web standards and GDS/GOV.UK design principles

• ensuring that accessibility and usability are built into designs from the outset

• proactively seeking new learning opportunities and look to continually improve by gaining feedback from your peers and the business

• communicating credibly with a wide range of digital delivery disciplines and talent both internally and externally

• being a knowledge expert in interaction design

• providing leadership, mentoring and coaching within the design community

• line managing more junior designers

• participating in the HMRC and cross-government design and policy communities

• using our prototyping tool and HTML/CSS for high-fidelity design

Essential

• extensive experience designing accessible interactive digital products or services that meet user needs; you will need to show evidence of this as part of your application by including links to interaction design portfolio/examples in your personal statement

• core design skills of sketching and prototyping including through prototyping tools and/or HTML and CSS; willingness to develop relevant coding skills if needed

• experience planning interaction design work, including developing high level project plans for design activity

• solid understanding of user research methods and practice with proven experience using metrics and user feedback to define/refine services

• experience of journey mapping and needs analysis with good understanding of information design/architecture

• strong ability to recognise and predict use cases and user interaction, incorporating them into designs

• good understanding of web technologies and how they affect design, including accessibility

• experience of working with pattern libraries and/or style guidelines

• strong skills in communicating design decisions; convincing people that user needs and a user-centred approach are the right way to design products and services

• experience leading workshops e.g. collaborative design sessions