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I never thought I would get onto the TSP. I had to push myself out of my comfort zone to attend the assessment centres, take part in all of the activities. I continue to do so with my day job - I don't like presenting, but I do lots of it. It builds confidence and resilience. Rationalise what's the worse that could happen by trying something new, or taking on a new challenge. For me, with the assessment centre, if I didn't get accepted - so be it. I got good experience of interviewing. Met new and interesting people, and got free food from attending the assessment centre (back when they were in person). Once I told myself these things, I pushed myself out my comfort zone to attend the day. I had worked hard to get the invite, so although I wasn't confident in going and being myself, that's what I had to do and it worked out well. Take the set backs as opportunities to reflect, develop and learn from. Keep pushing through set backs and pushing yourself out of your normal comfort zone to be able to achieve the goals you set for yourself.
"O Dec 2020 i Jan 2024
O Nov 2020 i Sep 2024
O Nov 2020 i Sep 2024
O Oct 2019 i Jul 2020
O Sep 2015 i Sep 2018
Fortunately, within HMRC, I have the flexibility to use my time how I wish. Alongside completion of my daily casework, I find the opportunities which provide me with good job satisfaction. I've come to terms with working till I'm nearly 70 - so how can I make these many years the most enjoyable? For me, it's taking on new challenges, looking to always learn and be challenged, taking on roles and responsibilities which give me satisfaction, and getting to continue to support others. I always make time for mentoring/conversations with others. In specific areas where I have lived experience, which I find challenging to discuss, I find these to the most satisfying pieces of work to engage in. If I can support an individual to have a better experience than I might have had when growing up/starting my career, then I feel proud to help. It's the main motivation for why I became a Teacher - I wanted the children I taught to have a more positive experience than I had. I wanted to give back, because of the few people I had around me that supported me - not everyone had these support networks that I was lucky to have, and that got me to where I am now.
I never thought I would get onto the TSP. I had to push myself out of my comfort zone to attend the assessment centres, take part in all of the activities. I continue to do so with my day job - I don't like presenting, but I do lots of it. It builds confidence and resilience. Rationalise what's the worse that could happen by trying something new, or taking on a new challenge. For me, with the assessment centre, if I didn't get accepted - so be it. I got good experience of interviewing. Met new and interesting people, and got free food from attending the assessment centre (back when they were in person). Once I told myself these things, I pushed myself out my comfort zone to attend the day. I had worked hard to get the invite, so although I wasn't confident in going and being myself, that's what I had to do and it worked out well. Take the set backs as opportunities to reflect, develop and learn from. Keep pushing through set backs and pushing yourself out of your normal comfort zone to be able to achieve the goals you set for yourself.
Prior to joining HMRC, my proudest (not necessarily my greatest) achievement was an award I won for my contribution to community sport. Whilst at University, I organised numerous charity events, competitions and social sports sessions. One of these social sessions being social football. I created the social sport session, which grew to the largest session on campus, with over 90 people attending a single session - baring in mind, the pitches we started with only had capacity of 20. It was a challenge to quickly think on my feet and accommodate those who attended. I was always pessimistic and didn't expect it to be as popular as it became. Thanks to growing numbers, I recruited and managed other volunteers. Created a female only football session. Ran regular seasonal tournaments with prizes. This is one example of the work I took on which resulted in this award being presented to me on my graduation. At HMRC, my greatest achievement is perhaps more grounded - achieving promotion from the TSP at the first and earliest opportunity available to me. I always hated exams and was never any good at them, so joining a programme full of exams might not have been the smartest idea. But I persisted through anxiety each time exam day came around, and I successfully passed every exam first time. I subsequently passed my milestones and university work first time, leading to achieving a First Class Hons Degree alongside promotion to G7.
Customer Compliance Manager
Social Media Support Officer
Business Support Officer , Solicitors Office and Legal Services Dept
Complaints Manager-Officer
Operations and Comm's Lead
Portfolio Lead
ISBC People Team Leader
Estates Strategic Planning & Data Modelling lead
Tax Specialist
Business Management Unit Higher Officer
Tax specialist/Manager/Techical leader
Marketing and Social Media Manager
Compliance Caseworker
Regional Communication Lead
Equality Diversity and Inclusion Consultant
Assistant Director, Compliance Strategy
Recruitment Marketing Advisor
Lead Business Manager
Higher Officer, Front Line Manager (FLM)
Civil Investigator
Tax Professional Manager (Grade 6)
project manager
CSG Advisor
Recruitment Marketing Partner
Tax Investigator
Communications business partner
Head of Strategic Estates Insight and Planning
Operational Lead
Business Engagement Co-ordinator
Business Support Team Manager
Senior Project Manager - Locations Programme
Mae’r wefan hon yn defnyddio cwcis.
Rydym yn defnyddio cwcis i bersonoli cynnwys fel argymhellion swyddi, ac i ddadansoddi ein traffig. Rydych yn cydsynio i’n cwcis os ydych yn clicio "Rwy’n Derbyn". Os byddwch yn clicio ar "Nid wyf yn derbyn", yna ni fyddwn yn defnyddio cwcis ond efallai y bydd gennych brofiad defnyddiwr dirywio. Gallwch newid eich gosodiadau trwy glicio ar y cysylltiad Gosodiadau ar frig y ddyfais
Mae’r cwcis hyn yn angenrheidiol er mwyn i’r wefan weithredu ac ni ellir eu diffodd yn ein systemau. Fel arfer, dim ond mewn ymateb i gamau a wnaed gennych sy’n gyfystyr â chais am wasanaethau, megis gosod eich dewisiadau preifatrwydd, mewngofnodi neu lenwi ffurflenni. Gallwch osod eich porwr i’ch rhwystro neu eich rhybuddio am y cwcis hyn, ond ni fydd rhai rhannau o’r wefan yn gweithio wedyn.
Mae’r cwcis hyn yn ein galluogi i gyfrif ymweliadau a ffynonellau traffig fel y gallwn fesur a gwella perfformiad ein gwefan. Maen nhw’n ein helpu ni i wybod pa dudalennau sydd fwyaf a lleiaf poblogaidd a gweld sut mae ymwelwyr yn symud o gwmpas y wefan. Os na fyddwch yn caniatáu’r cwcis hyn, ni fyddwn yn gwybod pryd rydych wedi ymweld â’n gwefan, ac ni fyddwn yn gallu monitro ei berfformiad.