Jim ..
Jim ..
Portfolio Lead

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Cyngor Gorau

"

Find a mentor you are comfortable with. Be prepared to take honest constructive feedback. Create a support network...it's easier than you think.

"

Llwybr gyrfa

Ynglŷn â Jim ..

Key experience
Joined a Band O Development Course: Take every opportunity to work outside of your silo Got a Mentor: Invaluable if you want to progress in your chosen field Studied basic and intermediate excel: Learn and practise the tools of your trade and their practical applications.
Current position
I manage a Portfolio of various projects within a directorate of HMRC. I deliver and maintain Digital Management Information through various Office 365 applications. I coach within my Team and Directorate to upskill colleagues. This was not the career I started with when I joined the workforce originally. Redundancy while devastating is not the end. I can share my story. Join/volunteer for everything. Build a network of support no matter what job you are in.
Main motivation

I love having scope to tackle issues as I see fit and not being micro managed. I love building a network of contacts to support my work as I don't know everything and am relatively new to my position. I love making a difference and providing support and facilitating in a small way to get the funding for essential national services. I love finding ways to do things more efficiently and smarter. I really love my latest job and happy to share how I got here by accident.

Top advice

Find a mentor you are comfortable with. Be prepared to take honest constructive feedback. Create a support network...it's easier than you think.

Greatest achievement

There is life after redundancy even though at the time it is devastating. It took me 6 years to build a new career and even though I thought I did not want more responsibility again I grew into it with the help and support of some good people along the way. My wife said I wouldn't like my new job however I did. I've learned so much in the digital space however I still have loads to learn and would encourage others to do so too.

Trafodaethau gyda Jim ..

Am I likely to receive an offer this year?

The closing date for the position was 24th of November, I have received and completed my video interview on 27th of November. On 9th of December my application has changed status to Awaiting interview results. The question is, is it too late in the year to hear anything back?

Applications, Application status

  • 2 ateb
  • 27 gwedd

What would you say you should mention in your interview for customer service?

I have an interview and was wondering if I I could get the help for customer service advisor role. What should I mention?

General

  • 3 ateb
  • 22 gwedd

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