Keith M.
Keith M.
Talent Acquisition Systems Lead (ATS - Clinch)
Ask me a question

Keen to receive questions about

Applications Career development Career tips Eligibility advice General Interview advice Role Why us Work life with us

Top Advice

"Be open to learning and don’t underestimate the value of adaptability. Your career won’t always follow a straight line, but each role offers skills and experiences you can carry forward. Build strong relationships, communicate clearly, and always stay curious. Most importantly, approach every opportunity with integrity and a willingness to contribute to something bigger than yourself."

Career path

About Keith M.

Current Position
I currently work within HMRC Talent Acquisition as the Talent Acquisition Systems Lead, with a specific focus on our Applicant Tracking System (ATS) – Clinch. In this role, I oversee system performance, process optimisation, configuration, and user experience, ensuring the platform supports efficient, candidate‑friendly recruitment across the organisation. I collaborate closely with recruiters, hiring managers, suppliers, and HR colleagues to make sure our ATS remains reliable, intuitive, and aligned to TA needs. My skillset includes HR Management, Effective Communication, Team Working, Advanced IT Skills, and Operative Leadership, all of which support my work in a system‑specialist capacity.
Main Motivation
I enjoy improving the recruitment experience for both candidates and hiring teams. Seeing the direct impact of system improvements - whether it’s simplifying a workflow, fixing a pain point, or enabling better insights - is genuinely rewarding. I also value the collaboration with colleagues across HR and IT, and the opportunity to shape how we use technology to attract and support talent.
Top Advice
Be open to learning and don’t underestimate the value of adaptability. Your career won’t always follow a straight line, but each role offers skills and experiences you can carry forward. Build strong relationships, communicate clearly, and always stay curious. Most importantly, approach every opportunity with integrity and a willingness to contribute to something bigger than yourself.
Greatest Achievement
I’m most proud of the support I’ve provided to people throughout my career - whether through developing teams, helping colleagues grow in capability and confidence, or improving systems and processes that make their work easier. Contributing to major organisational initiatives and enhancing the candidate experience through our ATS are achievements that reflect both my values and my commitment to positive change.

View more Insider profiles:

Join Our Talent Network